Troubleshooting: Windows Laptop Randomly Restarts When Charging
Key Notes
- Test different wall sockets to rule out power source issues.
- Consider replacing your charger if issues persist.
- Update your BIOS if you experience ongoing problems.
Resolving Laptop Restart Issues When Charging: Your Comprehensive Guide
Experiencing frequent restarts on your laptop while it’s charging can disrupt your work and threaten unsaved data. This guide outlines vital troubleshooting steps to address and rectify these issues effectively.
Step-by-Step Fixes
Follow these troubleshooting steps if you find your laptop keeps restarting when the charger is plugged in.
Step 1: Test a Different Wall Socket
A faulty wall socket could be the source of the issue. Try plugging your charger into a different outlet to verify whether the problem persists. If this resolves the issue, check your original socket for wiring problems.
Step 2: Use an Alternate Laptop Charger
If possible, test your laptop with another charger. A malfunctioning charger could cause restart issues. If using a different charger resolves the problem, consider replacing the original charger.
Step 3: Run Windows Power Troubleshooter
Activate the Power Troubleshooter, a built-in Windows tool that helps identify and fix power-related problems in your system. This may resolve issues due to power settings conflicts.
Step 4: Modify or Create a Power Plan
Windows allows you to customize power settings. Navigate to the Control Panel and change your existing power plan or create a new one to address any potential conflicts causing the restarts.
Step 5: Reinstall the Battery Driver
A corrupt battery driver can trigger restarting issues. Download and reinstall the latest battery driver via the Microsoft Catalog if the manufacturer’s website doesn’t list it clearly.
Step 6: Repair System Image Files
Utilize the System File Checker tool (`sfc /scannow`) to scan for and repair corrupt system files that may contribute to your laptop’s erratic behavior while charging.
Step 7: Update or Reset Your BIOS
Outdated BIOS firmware could result in compatibility issues. Visit your laptop manufacturer’s support page to download the latest BIOS version and follow their instructions for installation. If your BIOS is current, consider resetting it to factory settings.
Step 8: Consider Possible Motherboard Issues
If all else fails, the issue may lie with the laptop’s motherboard. Perform a hard reset to clear any temporary problems. If the issue persists, consult a technician for potential repairs.
Additional Tips
- Regularly check your battery health via Windows settings.
- Avoid running resource-intensive applications while charging.
- Consider using battery health monitoring software for in-depth analysis.
Summary
Laptop restarts while charging can often be solved through simple troubleshooting. Start with basic power source checks, and follow through with more technical solutions if necessary. Maintaining your laptop’s health is key to preventing issues.
Conclusion
Resolving the issue of your laptop restarting while charging requires a methodical approach to troubleshooting. By following the steps outlined above, you’ll address potential causes effectively, ensuring your device operates smoothly.
FAQ (Frequently Asked Questions)
Why does my battery show 100% but dies when unplugged?
This can indicate a failing battery. It is advisable to run a battery test to confirm the issue, and a replacement may be necessary if the battery is indeed faulty.
How can I check my laptop battery’s health?
You can generate a battery health report using the built-in Windows tool or opt for third-party battery health testing software for a comprehensive evaluation.