Fix Windows Key Interfering as Play and Pause Key Issue

Step 1: Reinstall Your Keyboard Driver

Begin by checking for any corruption in your keyboard driver. Follow these steps:

1. Launch the Device Manager.
2. Locate and expand the Keyboards section.
3. Right-click the keyboard driver and select Uninstall device.
4. Reboot your computer or initiate a scan for hardware changes.

Pro Tip: For gaming keyboards, consider downloading the latest driver from the manufacturer’s website.

Step 2: Check Acer NitroSense Installation

If you have Acer NitroSense software, it may interfere with your keyboard’s normal functions. Do the following:

1. Launch the NitroSense software.
2. Select the gear icon in the upper right corner.
3. Ensure the Windows and menu key toggle is enabled.

Pro Tip: Adjust the settings and restart the application for effective changes.

Step 3: Initiate a Clean Boot

To rule out the influence of third-party applications, perform a Clean Boot:

Start your computer in a Clean Boot state. If the issue ceases, systematically enable startup applications via the Task Manager to pinpoint the conflicting program.

Pro Tip: Be sure to document which apps are enabled or disabled for reference.

Step 4: Reset Your Keyboard Settings

Resetting your keyboard settings can often resolve erratic behavior. To do this, reposition your preferred language to the top of the list in language settings.

Step 5: Map Your Keyboard Keys

Using key mapping software, you can redefine your keyboard’s functionality:

Consider using Microsoft PowerToys to assign commands to specific keys:

1. Open Microsoft PowerToys.
2. Select Keyboard Manager.
3. Click Remap a key.
4. Add your desired key remapping.

Step 6: Perform a System Restore

If issues persist, consider restoring your system to a previous state:

Choose a restore point prior to experiencing issues with your keyboard.

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