How to Fix Windows Can’t Open Add Printer Issue
Key Notes
- Restart the Printer Spooler service if it’s not running.
- Clear the printer job queue to resolve printing issues.
- Check service dependencies to ensure all required services are active.
How to Effectively Resolve the ‘Windows Can’t Open Add Printer’ Error
If you’re struggling to add a printer to your Windows 10 or 11 PC due to the ‘Windows can’t open Add Printer’ error, you’re not alone. This comprehensive guide outlines the common causes of this issue and provides step-by-step solutions to help you restore functionality.
Resolve the ‘Windows Can’t Open Add Printer’ Error
If you encounter the ‘Windows can’t open Add Printer’ error on your Windows PC, follow these solutions:
- Start or Restart the Printer Spooler service.
- Clear the printer queue.
- Run the service dependencies.
- Change the Spooler key.
- Delete unnecessary printer processor entries from your registry.
Before applying these methods, we recommend utilizing the built-in Windows Printer troubleshooter to see if it resolves the issue automatically. If not, continue with the detailed steps below.
Step 1: Start or Restart the Printer Spooler Service
To resolve potential issues with the Printer Spooler service that may prevent adding a printer, follow these steps:
Press Win+R to open the Run command box. Enter services.msc and hit Enter to access the Services application.
Locate the Printer Spooler service in the list. Right-click and select Properties.
If it’s currently running, click Stop and then Start to refresh the service. If not running, simply click Start.
Ensure the Startup type is set to Automatic. Click OK and restart your PC to apply the changes.
Step 2: Clear the Printer Queue
If print commands are stuck in the Printer Spooler queue, you may need to clear them:
Open the Services app again and stop the Printer Spooler service as described in Step 1. Then, open File Explorer using Win+E and navigate to:
C:\Windows\System32\spool\PRINTERS
Delete all files located in the PRINTERS folder. After doing so, start the Printer Spooler service again and ensure it is set to Automatic startup. Finally, restart your computer.
Step 3: Run the Service Dependencies
If you’ve tried the previous steps and continue to face issues, check the dependencies of the Printer Spooler:
In the Services app, right-click on the Printer Spooler service and click on Properties. Navigate to the Dependencies tab.
Note down the listed dependencies such as HTTP Service and Remote Procedure Call (RPC). Ensure these services are also running; if not, start them as done previously.
Step 4: Change the Spooler Key
Before making changes to the Registry, it’s wise to back it up:
Press Win+R, type regedit, and hit Enter to open the Registry Editor.
Navigate to:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler
Double-click on the DependOnService DWORD and enter RPCSS and http, then click OK. Close the Registry Editor and reboot your PC.
Step 5: Delete Unnecessary Printer Processor Entries
Selectively cleaning your registry can help fix the ‘Windows can’t open Add Printer’ error:
Again in Registry Editor, navigate to the following paths:
- 64-bit:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Print Processors - 32-bit:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x86\Print Processors
Delete all folders and keys here except for the winprint folder. Restart your computer afterwards.
Additional Tips
- Always keep your printer’s firmware updated.
- Make sure your printer is supported by Windows 10 and 11.
- Consider reinstalling printer drivers if problems persist.
Summary
The ‘Windows can’t open Add Printer’ error can be frustrating, but by following these steps—whether it’s restarting the printer spooler, clearing the queue, or checking service dependencies—you should be able to overcome this issue and successfully add your printer.
Conclusion
Resolving printer issues can often require a bit of troubleshooting. By following the solutions outlined above, you can enhance your printer’s performance and avoid future errors. Take action now to restore your printing capabilities.
FAQ (Frequently Asked Questions)
How do I get rid of Printer status errors?
To resolve printer status errors, ensure the printer is powered on, properly connected, stocked with paper and ink, and that there are no paper jams. Updating the printer’s firmware may also help. If all else fails, try deleting and reinstalling your printer.