Windows 11 24H2 Upgrade Problems: Common Issues and Solutions

• Windows 11 24H2 has been launched but comes with some issues, including the dreaded Blue Screen of Death, fingerprint sign-in problems, and application compatibility challenges.

On October 1, 2024, Microsoft released the Windows 11 2024 Update (version 24H2), but a range of known issues could hinder your device’s upgrade. This latest update brings new artificial intelligence features, bolsters security, and enhances privacy settings along with productivity tools.

Like any major software launch, users may face various issues. A comprehensive list of known issues with Windows 11 24H2 is available on the Microsoft health dashboard page. Currently, several problems are blocking the upgrade.

For instance, Microsoft has implemented a safeguard hold for devices that utilize certain wallpaper customization apps and the Asphalt 8 game. Additionally, devices with Intel Smart Sound Technology drivers or those employing Easy Anti-Cheat may experience a Blue Screen of Death.

Known Issues with Windows 11 24H2

Below is a list of confirmed issues preventing the upgrade to the Windows 11 2024 Update:

• (Confirmed) Safe Exam Browser application may fail to launch: The version 3.7 or older of this application is incompatible with the new operating system.
• (Confirmed) Some devices using Easy Anti-Cheat can become unresponsive and encounter a Blue Screen of Death: Older driver versions of the Easy Anti-Cheat application are not supported.
• (Confirmed) Fingerprint sensors may have issues following device locks: Several device models are affected. Updating device firmware may help resolve the issue.
• (Confirmed) Wallpaper customization applications could malfunction: Various applications that change wallpaper settings are impacted. Updates may assist in resolving this issue. (An upgrade block is currently enforced.)
• (Confirmed) Compatibility problems with Intel Smart Sound Technology drivers: Computers utilizing Intel SST drivers might face Blue Screen of Death errors.
• (Confirmed) Asphalt 8 may intermittently become unresponsive: Systems running Asphalt 8 could experience exceptions. (An upgrade block is currently enforced.)

If your device is experiencing a Blue Screen of Death, consider uninstalling Windows 11 24H2 until the issues are fixed. If you’re contemplating the upgrade to version 24H2, follow these recommendations to sidestep problems.

Whenever a significant issue that can negatively impact devices is identified, Microsoft will impose a safeguard hold, preventing the affected computers from downloading the update until the problem is resolved.

This video outlines the features included with the release of the Windows 11 2024 Update. It’s important to understand that certain features, particularly those related to AI designed for Copilot+ PCs, may not be available right away.

If you’re unsure whether to upgrade your computer now or wait, this guide will assist you in making an informed choice.

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