Fix Windows 11/10 Explorer Crashes When Clicking on Properties
Key Notes
- Restarting the Explorer process often resolves crashes.
- Clearing the cache can prevent crashes linked to corrupted data.
- Identifying and disabling problematic add-ons is crucial.
How to Resolve File Explorer Crashing When Accessing Properties in Windows 10/11
Experiencing crashes in File Explorer while trying to access properties? This guide provides effective solutions to restore stability in Windows 10 and 11.
Step-by-Step Solutions for Explorer Crashes
Step 1: Restart the Explorer.exe Process
Begin by restarting the Explorer.exe process via Windows Task Manager. Right-click the taskbar and select Task Manager. Under the Details tab, type ‘explorer’ in the search box. Click on explorer.exe from the results and hit the Restart task icon.
Pro Tip: You can also find Windows Explorer in the Processes tab to restart it directly.
Step 2: Clear the File Explorer Cache
Corrupted cache data can lead to issues. To clear it, click on the Folder icon on your taskbar, then the three-dots icon, and select Options. In the Folder Options window, click Clear next to the Clear File Explorer history option. Click OK to exit.
Step 3: Run SFC and DISM Scans
Use SFC and DISM to fix system file issues: open a Command Prompt as an administrator, and execute sfc /scannow. If problems persist, run DISM to repair the Windows System Image.
Step 4: Disable Third-Party Explorer Add-ons
Third-party shell extensions can cause crashes. Use ShellExView to identify and disable non-Microsoft extensions. Disable them one at a time and restart Explorer to pinpoint the troublemaker.
Pro Tip: You can identify non-Microsoft extensions by their pink color in ShellExView.
Step 5: Troubleshoot in Clean Boot State
If issues continue, perform a clean boot. Press Win+R, type msconfig, and hit Enter. In the Services tab, enable Hide all Microsoft services, then click Disable all. Proceed to the Startup tab, disable all items using Task Manager, then restart your PC.
Additional Troubleshooting Tips
- Check for Windows updates to ensure compatibility.
- Scan for malware using your preferred antivirus tool.
- Ensure your drivers are up-to-date with the Manufacturer’s software.
Summary
File Explorer crashes when accessing properties can be irritating, but following the outlined steps effectively addresses the issue. Restarting Explorer, clearing cache, running system scans, managing add-ons, and boot troubleshooting are critical methods to restore functionality.
Conclusion
Keep your system updated and maintain a clean environment to prevent File Explorer crashes. By following these troubleshooting steps, you can ensure a smoother experience in Windows 10 and 11.
Frequently Asked Questions
What causes File Explorer to crash?
Common causes include third-party software conflicts, corrupted system files, and outdated drivers.
Is it safe to disable third-party shell extensions?
Yes, disabling them does not affect Windows functionality and can solve crashing issues.