Comprehensive Guide for Fixing Windows Keyboard Shortcuts Problems

Step 1: Verify Keyboard Functionality with Testing Tool

Before diving into software solutions, check for hardware issues using a reliable keyboard testing tool. Navigate to Key-Test. Press the shortcut keys to confirm if they register correctly; all functional keys should illuminate green.

Pro Tip: Test the keyboard on another computer or a different keyboard on your PC to confirm hardware integrity.

Step 2: Use the On-Screen Keyboard

If your keys didn’t register in the test, utilize the On-Screen Keyboard for further assessment. Launch it by typing “osk” in Windows Search. Click the relevant keys and observe their behavior.

Pro Tip: If the On-Screen Keyboard works, the issue may be with your physical keyboard.

Step 3: Disable Sticky and Filter Keys Settings

Sticky Keys and Filter Keys can disrupt normal shortcut functionality. Go to Windows Settings > Accessibility > Keyboard to ensure both features are disabled.

Step 4: Check Gaming Mode Features

Gaming keyboards often include a Gaming Mode that disables certain keys, including the Windows key. Consult your keyboard’s manual or use the dedicated button to deactivate Gaming Mode.

Step 5: Execute the Keyboard Troubleshooter

Access Windows Troubleshooter by searching for “keyboard troubleshooter” in Settings. Click on Find and fix keyboard problems to initiate the diagnostic process.

Step 6: Restart the HID Service

HID handles your keyboard and mouse inputs. If it’s misbehaving, press Windows + R, enter services.msc, locate the Human Interface Device Service, right-click, and select Restart.

Step 7: Update or Reinstall Drivers

Outdated drivers can hinder keyboard operations. Access Device Manager, right-click your keyboard under the Keyboards section, and choose Uninstall.

Step 8: Identify Issues with Windows Key Shortcuts

If specific key combinations involving the Windows key aren’t working, they may be disabled by either Gaming Mode or a software conflict. Ensure all settings are optimized for use.

Step 9: Use Windows Safe Mode for Troubleshooting

Boot into Safe Mode to see if the shortcuts function correctly. If successful, identify and eliminate conflicting applications or settings.

Step 10: Check Functionality in a New User Profile

A likely cause for keyboard shortcut issues is a corrupted user profile. Try logging in to another account to determine if the problem persists.

Step 11: Restore or Reset Your System

If no other options work, initiate a System Restore or reset your Windows to restore it to a previous state. Use Win + R to access the Run dialog, type rstrui for a restore. For a reset, navigate through Settings > System > Recovery.

Restore Windows

Select an earlier restore point that predates the issue, then proceed as guided.

Reset Windows

If there’s no restore point, consider a reset. Choose the Keep my files option to retain personal data.

Why are my keyboard shortcuts not responding?

How do I know if my keyboard is faulty?