Troubleshooting VMware Horizon Client Installation Issues on Windows 11
The VMware Horizon Client enables you to access a virtual desktop environment from your computer. However, some users have encountered issues where the VMware Horizon Client fails to install, displaying an Install Failed error message. This article will guide you through troubleshooting this problem.
Install Failed
Service ‘VMware Experience Management Service’ (vmwetlm) could not start. Ensure that you possess the necessary privileges to start system services.
Resolving VMware Horizon Client Installation Issues on Windows 11
If you encounter installation problems with the VMware Horizon Client on Windows 11 or 10, consider these solutions:
- Run the installer as an administrator
- Install the latest. NET Framework version
- Ensure that the Hosts file is not set to Read-only
- Create a new Hosts file if necessary
- Repair Visual Studio C++ Redistributables
Let’s go through each of these steps in detail.
1] Run the Installer as an Administrator
To begin, try executing the installation media with administrative rights. Right-click the installation file and select “Run as administrator.”When prompted by UAC, click Yes to proceed with the installation. This should rectify any privilege-related issues preventing the installation.
2] Install the Latest Version of. NET Framework
The. NET Framework provides the necessary environment for applications coded in. NET to operate. While it is usually pre-installed, it may be outdated or malfunctioning. Therefore, downloading and installing the latest. NET Framework is crucial.
Visit dotnet.microsoft.com, select the link for the latest version of the. NET Framework, and download. NET Framework 4.8.1 Runtime (currently the latest version). After the executable file downloads, run it to initiate the installation.
If a prompt indicates that “.NET Framework 4.8.1 or a later update is already installed on this computer,” it’s advisable to uninstall and then reinstall the framework. Here’s how:
- Open the Control Panel from the Start Menu.
- Set the View by option to Large icons.
- Select Programs and Features > Turn Windows features on or off.
- Uncheck. NET Framework 3.5 (including. NET 2.0 and 3.0) and. NET Framework 4.8 Advanced Services, then click Ok.
- After the feature is removed, recheck both options one by one to reinstall them.
After reinstalling the. NET Framework, restart your computer and try running the VMware Horizon Client installation file again.
3] Ensure the Hosts File is Not Set to Read-only
The installation process requires modifications to the hosts file. If this file is marked as Read-only, the installer will fail to make the necessary changes. To fix this, follow these steps to check and modify the file’s properties:
- Open File Explorer.
- Navigate to C:\Windows\System32\drivers\etc.
- Locate the hosts file, right-click on it, and select Properties.
- On the General tab, uncheck the Read-only box if it’s selected, then click Apply > Ok.
After making these changes, verify if the installation issue is resolved. If you only see hosts.ics, right-click and rename it by removing the. ics extension. Make sure it’s no longer Read-only; you may need administrative privileges to make these adjustments.
4] Create a New Hosts File
If the Read-only setting was already unchecked but the issue persists, consider resetting the Hosts file. Here’s how:
Open File Explorer (Win + E) and navigate to:
%systemroot% \system32\drivers\etc
Rename the existing Hosts file to hosts.bak. You may need to take ownership of the file if prompted.
Next, create a new default Hosts file.
5] Repair Visual Studio C++ Redistributables
The VMware Horizon Client installation might check for the Visual Studio C++ Redistributable. If this component is damaged, it may lead to installation failures. To remedy this, repair the Visual Studio C++ Redistributables by following the necessary steps, and then check if the installation succeeds.
By utilizing the solutions outlined above, you should be able to resolve the installation issue.
How to Download VMware Horizon Client on Windows 11?
To retrieve the VMware Horizon Client, navigate to cloud.vmwarehorizon.com. Click on ‘Install Horizon Native Client,’ go to Products A-Z, find the VMware Horizon hyperlink, and download your desired version. Upon completion, execute the installation media to set up the VMware Horizon Client.
Is VMware Horizon Compatible with Windows 11?
Yes, VMware Horizon is fully compatible with Windows 11, just like it is with other Windows versions. You can follow this guide for smooth installation. If you face an error stating Install Failed, refer back to the troubleshooting steps provided earlier.
Leave a Reply