Fixing Issues: Microsoft Ultimate Word Games Not Loading

Step 1: Utilize the Windows Store Apps Troubleshooter

To begin troubleshooting, access Windows Settings.

1. Press the Windows key and select Settings.
2. Select System, then click on Troubleshoot.
3. Locate Other troubleshooters.
4. Click the Run button next to the Windows Store Apps troubleshooter.

Step 2: Temporarily Turn Off Windows Firewall

Disabling Windows Firewall can rule out connectivity blocks.

1. Open Settings from the Start Menu.
2. Navigate to Privacy & Security.
3. Click on Open Windows Security.
4. Access Firewall & Network Protection.
5. Select Public network.
6. Toggle Microsoft Defender Firewall to Off.
7. Try launching the game again.

Pro Tip: If the game runs fine, you should whitelist Microsoft Ultimate Word Games before re-enabling the firewall.

Step 3: Clear Microsoft Store Cache

Clearing the cache can often resolve unexpected issues.

1. Press Windows, type cmd, and select Run as Administrator.
2. Input the command WSreset.exe and press Enter.

Step 4: Repair or Reset the Application

Repairing or resetting can fix any misconfigurations.

1. Access Settings via the Start Menu.
2. Click Apps, then Apps & Features.
3. Find Microsoft Ultimate Word Games, click on the three dots, and select Advanced Options.
4. Click Repair, and if the issue persists, select Reset.

Step 5: Re-register the Store Application

Re-registering can fix issues related to app packages.

1. Search for Powershell and select Run as Administrator.
2. Enter the command Get-AppXPackage *WindowsStore* -Allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"} and press Enter.

Step 6: Uninstall and Reinstall the Application

Reinstallation can fix deeper application issues.

1. Open the Start Menu and select Settings.
2. Go to Apps and then click on Apps & Features.
3. Locate Microsoft Ultimate Word Games, click the three dots, and choose Advanced options.
4. Select Uninstall.
5. Visit the Microsoft Store to search and reinstall the game.

Step 7: Configure a Proxy Server

Sometimes, proxy settings can affect your connection to the Microsoft Store.

1. Access Settings from the Start Menu.
2. Choose Network & Internet, scroll down to Proxy settings.
3. Turn on Use a Proxy Server in the Manual proxy setup and fill in the IP address and Port if necessary. Don’t forget to save your settings.

Step 8: Create a New User Account

Setting up a fresh user account can help isolate account-specific issues.

1. Press Windows + R, type netplwiz, and hit OK.
2. In the User Accounts window, click Add.
3. Choose Sign in without a Microsoft account (not recommended).
4. Select the Local account option.
5. Provide a username and an optional password, then click Next, followed by Finish.

If the game operates properly in the new account, the former account may be corrupted.

What should I do if the troubleshooter does not resolve my problem?

Can I play Microsoft Ultimate Word Games on Xbox?