Troubleshooting Microsoft Outlook Startup Issues on Windows 11 24H2 with Google Workspace Sync
Microsoft has acknowledged that users may encounter problems when trying to launch Outlook after upgrading to Windows 11 24H2 while utilizing Google Workspace Sync.
This issue is particularly critical, as Outlook fails to start post-installation of Windows 11 24H2 if Google Workspace Sync is present. According to Microsoft’s official support documentation:
Moreover, Windows 11 24H2 will hinder users from uninstalling or reinstalling the Google Workspace Sync application.
As a precautionary measure, Microsoft has implemented a compatibility hold on devices affected by this issue, stopping them from receiving the 24H2 update. While this isn’t ideal, it’s preferable to the troubles one would face if attempting the update only to encounter failures and subsequent system repairs.
On a positive note, resolving this issue is fairly straightforward. Users are advised to update to the most recent version of Google Workspace Sync, specifically version 4.3.68.0 or later.
This can be accomplished by downloading the latest client version from Google’s official site. If you are upgrading to 24H2 through the Media Creation Tool, you will be prompted to download the updated client during the process, although it may take up to 48 hours for the hold to be lifted.
In cases where updating Google Workspace Sync doesn’t resolve the problem, Microsoft recommends reaching out to Google support for assistance. For those concerned about other versions of Windows 11 being affected, there is no need to worry—Microsoft has confirmed that this issue only impacts client versions of 24H2, excluding Windows Server variants.
Are you experiencing difficulties with Microsoft Outlook on Windows 11 24H2 related to Google Workspace Sync? Share your thoughts in the comments below.
In other developments, the tech giant based in Redmond has recently removed the restrictions on installing Windows 11 24H2 for PCs that have the game Star Wars Outlaw.
If you find that Microsoft Outlook cannot launch after upgrading to Windows 11, version 24H2, especially with Google Workspace Sync in use, it may show an error stating ‘Cannot Start Microsoft Outlook. Cannot Open the Outlook Window. The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service’.
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