How to Fix the OneDrive Error: This File Can’t Be Displayed
Key Notes
- Verify your internet connection for stability.
- Restart the OneDrive application for fresh settings.
- Always sign out and back in to refresh your session.
Fixing the ‘This File Can’t Be Displayed’ Error in OneDrive
Experiencing a frustrating ‘This File Can’t Be Displayed’ error in OneDrive? This guide walks you through various solutions to troubleshoot and resolve the problem efficiently.
Resolving ‘This File Can’t Be Displayed’ Error in OneDrive
To address the ‘This File Can’t Be Displayed’ error in OneDrive, follow these detailed troubleshooting steps:
Step 1: Verify Your Internet Connection
A stable internet connection is essential for OneDrive to function correctly. Check your Wi-Fi or cellular network, and if necessary, power cycle your router with the following steps:
- Unplug the router from the power supply.
- Wait for approximately 2 minutes.
- Reconnect the power to the router and allow it to boot up completely.
Pro Tip: If possible, connect to another Wi-Fi network or switch to cellular data to see if the problem persists.
Step 2: Restart the OneDrive Application
Sometimes, merely restarting the application can resolve temporary glitches. For Android users:
- Open your device Settings.
- Navigate to Apps.
- Locate and select OneDrive.
- Tap on Force stop.
After this, re-launch the OneDrive app to check if the issue is resolved.
Step 3: Sign Out and Back In
This simple step can refresh your session and resolve various errors. To do this:
- Open the OneDrive app and tap Me at the bottom right.
- Select Sign out.
- After signing out, log back in with your Microsoft account.
Step 4: Clear Cache and Cookies of the OneDrive App
Clearing the cached data may eliminate any corrupted files affecting app performance. Follow these steps:
- Navigate to Settings > Apps.
- Select OneDrive.
- Go to Storage and tap on Clear cache.
Pro Tip: iPhone users cannot customize cache settings for apps, so this step applies only to Android.
Step 5: Reinstall the OneDrive Application
If the above steps do not work, consider uninstalling and reinstalling the OneDrive app. This action ensures that you are using the latest, uncorrupted version of the app. To do this:
- Locate the OneDrive app in your app drawer.
- Long press the icon and select Uninstall.
- Go to the app store and reinstall the OneDrive application.
Additional Tips for OneDrive Users
- Regularly update the OneDrive app for new features and bug fixes.
- Ensure that your device’s operating system is up to date.
- Consider using Microsoft 365 for additional file recovery options.
Summary
This guide provided methodical steps to troubleshoot the ‘This File Can’t Be Displayed’ error in OneDrive, from checking internet connectivity to reinstalling the app. Following these steps can help resolve common errors faced on the platform.
Conclusion
Resolving the ‘This File Can’t Be Displayed’ error in OneDrive is achievable by systematically checking your internet connection, restarting the app, and managing your app data. Don’t hesitate to dive into these troubleshooting steps whenever you encounter issues with file displays in OneDrive. Remember, staying updated with app versions can significantly reduce such errors in the future.
FAQ (Frequently Asked Questions)
What are common OneDrive error codes?
Common OneDrive error codes include synchronization issues, file not found, and permission errors among others. Each has specific troubleshooting procedures.
How do I reset OneDrive for Windows?
To reset OneDrive, navigate to Windows Settings > Apps > Installed apps. Locate Microsoft OneDrive, access Advanced Options, and hit the Reset button with on-screen instructions.