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How to Fix the UCMUCSI_FAILURE Error on Windows: Step-by-Step Guide

2024/12/20
PC Repair

Key Notes

  • UCMUCSI_FAILURE error indicates USB Type-C driver issues.
  • Updating drivers and BIOS can often resolve the issue.
  • Physical damage to ports may contribute to errors.

Troubleshooting the UCMUCSI_FAILURE Error in Windows: A Step-by-Step Guide

The UCMUCSI_FAILURE bug check (0x1D8) often affects Windows users dealing with USB Type-C devices. It’s essential to understand the causes and how to address them effectively. This guide will walk you through practical solutions to this common issue, ensuring your USB-C functions smoothly.

How to Resolve the UCMUCSI_FAILURE Bug Check

Step 1: Update the Driver

To begin troubleshooting, follow these steps to update the UCM-UCSI driver:

  1. Press Win + X and choose Device Manager.
  2. Locate and expand the USB Connector Managers category.
  3. Right-click on the UCM-UCSI ACPI Device option and select Update driver.
  4. Opt for Search automatically for updated driver software.
  5. Follow the on-screen prompts to complete the update process.

Pro Tip: Always check for the latest OS updates via Settings > Windows Update to ensure you have the most recent USB-C driver.

Step 2: Restart or Reinstall the Driver

If updating the driver doesn’t resolve the issue, you can restart or reinstall it:

  1. In Device Manager, right-click on the UCM-UCSI ACPI Device and choose Disable device.
  2. Wait for a few seconds, then right-click again and select Enable device.
  3. If necessary, choose Uninstall device after right-clicking the device.
  4. Right-click on the USB Connector Managers section and select Scan for hardware changes to reinstall the driver.

Pro Tip: Consider using driver updater software for automated management of your drivers, simplifying the process.

Step 3: Update the BIOS Firmware

Updating your BIOS may also help resolve the UCMUCSI_FAILURE error:

  1. Visit the official website for your computer’s manufacturer or motherboard.
  2. Download and follow the latest BIOS or firmware update instructions.
  3. Thoroughly adhere to the manufacturer’s guidelines to carry out the update safely.

Pro Tip: You may need a USB flash drive to store the updated firmware file before performing the BIOS update.

Additional Tips

  • Verify your device’s physical ports for damage.
  • Utilize a different USB-C port if available.
  • Ensure your device firmware is compatible with latest updates.

Summary

The UCMUCSI_FAILURE error is typically tied to issues with USB-C drivers, ports, or BIOS firmware. By following the outlined steps for updating drivers, restarting devices, and updating BIOS, users can effectively troubleshoot and resolve this error for a seamless USB-C experience.

Conclusion

Troubleshooting the UCMUCSI_FAILURE bug check error requires a methodical approach to updating drivers and firmware. By taking these essential steps, users can address the root causes and restore functionality to their USB Type-C connections. Don’t hesitate to consult with technical experts if issues persist.

FAQ (Frequently Asked Questions)

What causes the UCMUCSI_FAILURE error?

The UCMUCSI_FAILURE error is often caused by driver issues, faulty USB-C ports, or compatibility problems with outdated BIOS firmware.

How can I prevent this error from occurring?

Keeping your drivers and BIOS firmware up to date and regularly checking the USB-C ports for physical damage can help prevent the UCMUCSI_FAILURE error.

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