How to Fix the “Something Went Wrong” Error on Snapchat

Step 1: Force Close Snapchat

Start by force-closing your Snapchat app to eliminate any temporary glitches.

Instructions:

1. Swipe up from the bottom left of your screen to reveal all open apps.
2. Locate the Snapchat app and swipe it upwards to close it.
3. Consider closing any other apps running in the background.
4. Re-launch Snapchat and check for the error message.

Pro Tip: This action refreshes the app’s session and can clear up minor issues.

Step 2: Clear Snapchat Cache

Clearing the cache can resolve deeper issues in the app’s performance.

Instructions:

1. Open Snapchat and tap on your Profile icon in the top-left corner.
2. Tap the ⚙ icon to enter Settings.
3. In the settings menu, select “Clear Data.”
4. Scroll and select “Clear Cache” to remove stored data.
5. Confirm the action when prompted.

Pro Tip: Regularly clearing your cache can improve app speed and performance.

Step 3: Disable VPN

Using a VPN can inadvertently restrict your access to Snapchat.

Instructions:

1. Before proceeding, close Snapchat.
2. Disable your VPN service via the VPN app on your iPhone.
3. Reopen Snapchat to see if the error persists.

Pro Tip: Disconnecting from a VPN often resolves access issues with Snapchat servers.

Step 4: Update Snapchat App

Keeping your app updated is crucial for troubleshooting.

Instructions:

1. Open the App Store and search for “Snapchat.”
2. If an update is available, tap “Update” to download it.
3. Once updated, launch Snapchat and check for the error.

Pro Tip: Ensuring your apps are updated can help prevent errors and improve security.

Step 5: Log Out and Log Back In

Logging out can refresh your account connection.

Instructions:

1. Open Snapchat and go to your Profile.
2. Tap the gear icon to access settings.
3. Scroll down to find “Log Out” and tap it.
4. After logging out, log back in with your credentials.

Pro Tip: Logging out and back in often resolves account-related errors.

Step 6: Manage Your Friends List

Exceeding the friend limit can restrict your account access.

Instructions:

1. Check your friends list and see if you are near the limit of 2500 friends.
2. If you are, consider removing inactive friends or those you do not interact with.
3. Close and reopen Snapchat to verify if the error is resolved.

Pro Tip: Regularly managing your friends list keeps your account functioning smoothly.

Why does Snapchat say “Something went wrong”?

What should I do if Snapchat keeps crashing?