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Fixing the ERROR_INVALID_EVENT_COUNT Bug Check 151 (0x97) Issue in Windows

2024/10/31
PC Repair

Key Notes

  • This BSoD typically indicates driver or software conflicts.
  • Regularly updating drivers can prevent BSoD occurrences.
  • System Restore can effectively resolve configuration issues.

Resolving the ERROR_INVALID_EVENT_COUNT Blue Screen of Death (BSoD)

The ERROR_INVALID_EVENT_COUNT bug check, indicated by the error code 0x00000097, often leads to system crashes due to event counting issues within applications or the operating system. This guide provides actionable steps to resolve this specific BSoD that frequently arises from driver conflicts or multi-threading errors.

How to Fix the ERROR_INVALID_EVENT_COUNT BSoD

Step 1: Update Your Drivers

Begin by ensuring all your device drivers are up-to-date as outdated drivers can often lead to BSoD issues. Follow these instructions:

  1. Right-click on the Start menu and select Device Manager.
  2. Expand the categories to find any drivers showing an exclamation point.
  3. Right-click on the affected driver and choose Update driver.
  4. Select Search automatically for drivers and wait for the installation to complete.
  5. If the warning icon persists, visit the manufacturer’s website for the latest driver specific to your device and OS.

Pro Tip: To save time, consider using driver updating tools that can automate the scanning and updating process.

Step 2: Utilize SFC and DISM

System File Checker (SFC) and Deployment Image Servicing and Management (DISM) are powerful tools to repair system files. Here’s how to use them:

  1. Click the Start button, type cmd, then right-click and select Run as administrator to launch Command Prompt with elevated rights.
  2. Type sfc /scannow and press Enter to scan and repair corrupted files.
  3. Once completed, type DISM /Online /Cleanup-Image /RestoreHealth to repair the Windows image and press Enter.

Pro Tip: Always ensure your internet is connected as DISM may need to download files to remedy issues.

Step 3: Remove the Conflicting Application

If the BSoD began after installing a new application, it may be the cause. To uninstall it:

  1. Click on the Start button and proceed to Settings.
  2. Navigate to Apps > Installed apps and identify any recently installed software that might be conflicting.
  3. Select the three dots next to the suspicious app and click Uninstall.
  4. After uninstalling, restart your computer to see if the issue persists.

Step 4: Execute a System Restore

If the previous steps do not solve the issue, restoring your system to an earlier state may help:

  1. Click the Start button, type ‘ system restore ’, and select Create a restore point.
  2. Click on the System Restore button.
  3. Select a restore point that predates the ERROR_INVALID_EVENT_COUNT BSoD occurrence.
  4. Follow the prompts to complete the restoration process.

Pro Tip: It’s beneficial to regularly create restore points to revert back easily when issues arise.

Summary

The ERROR_INVALID_EVENT_COUNT BSoD can be troublesome, but with systematic troubleshooting—updating drivers, running system tools, uninstalling problematic applications, and utilizing System Restore—most users can resolve this error effectively and restore functionality.

Conclusion

We hope this guide empowers you to tackle the ERROR_INVALID_EVENT_COUNT BSoD confidently. If problems persist despite these solutions, it may be worth consulting a professional or reaching out to technical support for assistance.

FAQ (Frequently Asked Questions)

What causes the ERROR_INVALID_EVENT_COUNT BSoD?

The ERROR_INVALID_EVENT_COUNT BSoD typically occurs due to driver conflicts or issues with multi-threading when accessing shared resources in applications.

How can I prevent BSoD errors in the future?

Regularly updating your Windows and drivers, performing routine system maintenance, and monitoring installed software can help prevent BSoD errors.

PC Repair