Fix Windows Upgrade Error Code 0x80070428 – 0x3001A

Key Notes

  • Check your available disk space before starting upgrades.
  • Run SFC and DISM checks to repair system files.
  • Temporarily disable any third-party antivirus software.

Quick Guide to Fixing the Windows Upgrade Error 0x80070428 – 0x3001A

Encountering the 0x80070428 – 0x3001A error during a Windows 11 upgrade can be frustrating. This guide provides proven methods to resolve it efficiently.

Step-by-Step Solutions to Fix the Error

Follow these methods to resolve the Windows upgrade error:

Step 1: Confirm Available Disk Space

First, ensure that your device has sufficient storage. Open ‘This PC’ to check storage capacities. If there isn’t enough space for the upgrade, go to Settings, then navigate to System > Storage > Storage used on other drives. Select the C drive, review the Temporary files, check all boxes, and click the Remove files option.

Step 2: Execute an SFC Scan

Corrupted system files may trigger this error. To run the System File Checker:

  • Type cmd in the Taskbar search field.
  • Right-click the top result and select Run as administrator.
  • Click Yes when prompted.
  • Enter the command: sfc /scannow

Wait for the scan to complete successfully.

Step 3: Utilize the DISM Tool

If SFC does not fix the issue, utilize the DISM tool:

  • Open Command Prompt with administrative rights.
  • Execute the command: Dism /Online /Cleanup-Image /CheckHealth
  • Then input: Dism /Online /Cleanup-Image /RestoreHealth

This process may take around 15 to 20 minutes, so don’t interrupt it.

Step 4: Temporarily Disable Third-Party Antivirus Software

Third-party antivirus programs can interfere with the upgrade. Disable or uninstall these temporarily to see if that resolves your upgrade issue.

Step 5: Validate Your Windows License

Ensure your Windows license is valid during an upgrade attempt. Issues with your product key may prevent the upgrade, leading to error 0x80070428 – 0x3001A.

Step 6: Investigate Logs Using Event Viewer

Open Event Viewer and navigate to Windows Logs > System. Review any error messages related to the upgrade for more insights.

Extra Troubleshooting Strategies

  • Run the Windows Update Troubleshooter using the Get Help app.
  • Restart the Windows Update service through the Services panel.
  • Check for paused updates in the Windows Settings.

Summary

Resolving the Windows upgrade error 0x80070428 – 0x3001A can involve checking disk space, executing SFC and DISM commands, disabling antivirus software, validating your system license, and investigating logs through Event Viewer.

Conclusion

By following the outlined solutions, you can effectively address the Windows upgrade error 0x80070428 – 0x3001A. Keeping your system well-maintained and promptly addressing any software issues will help ensure smoother upgrades in the future.

FAQ (Frequently Asked Questions)

What is the error code 0x80070428 – 0x3001A?

This error code typically indicates issues during Windows upgrades, often related to insufficient disk space or conflicts with third-party software.

Can I resolve this issue on my own?

Yes, the outlined steps provide self-service solutions to fix the upgrade issue without the need for professional support.