Resolve Windows Upgrade Error 0x80070428 – 0x3001A

2024/11/15

Encountering the error code 0x80070428 – 0x3001A during your transition to or from Windows 11? Here’s a guide to resolve the issue. This error typically arises due to the presence of third-party antivirus programs or insufficient disk space, but various other factors may contribute as well. Below is a detailed list of potential causes along with effective solutions to eliminate this Windows upgrade error.

The installation was unsuccessful in the FIRST_BOOT phase due to an error during the BEGIN_FIRST_BOOT operation.

Resolve 0x80070428 – 0x3001A Windows Upgrade Error

To resolve the 0x80070428 – 0x3001A error when upgrading Windows, try the following methods:

Check available disk space
Perform an SFC scan
Utilize the DISM tool
Temporarily disable or uninstall third-party antivirus and privacy tools
Confirm the validity of your Windows license
Use Event Viewer to analyze logs

For detailed explanations of these solutions, keep reading.

1] Check Available Disk Space

Upon encountering this error, it’s critical to verify your storage capacity first. Access ‘This PC’ to view your storage details. If your device lacks the necessary space for a Windows upgrade, navigate to Settings, then select System > Storage > Storage used on other drives.

Select the C drive and review the Temporary files. Check all boxes and hit the Remove files button.

After that, attempt the upgrade process again.

2] Perform an SFC Scan

Corrupted system files can often trigger this error. Running the System File Checker (SFC) can help resolve it. Here’s how to execute an SFC scan:

Type cmd in the Taskbar search field.
Right-click the top result and select Run as administrator.
Click Yes when prompted.
Input the command: sfc /scannow

Allow the scan to complete.

3] Use the DISM Tool

In some cases, merely running an SFC scan might not suffice. If that’s the case, it’s advisable to repair both the Windows System Image and the Windows Component Store by utilizing the DISM tool.

To employ the DISM tool, follow these instructions:

Open Command Prompt with administrative privileges.
Type the following command: Dism /Online /Cleanup-Image /CheckHealth
Next, enter this command: Dism /Online /Cleanup-Image /RestoreHealth

These processes may take 15 to 20 minutes, so refrain from interrupting or closing the window.

4] Disable or Uninstall Third-Party Antivirus Software

If you are utilizing third-party antivirus or privacy protection software, consider disabling or uninstalling it temporarily. Such programs may inadvertently block your Windows upgrade process, so turning them off could resolve the issue.

5] Confirm Your Windows License

During an upgrade, it’s essential that your Windows license or product key is verifiable. If there are any issues with your license, you won’t be able to upgrade to or from Windows 11, resulting in the aforementioned error.

6] Analyze Logs Using Event Viewer

Event Viewer can be a useful tool for identifying the source of the issue that prevents your Windows upgrade.

Launch Event Viewer and locate Windows Logs > System.

If you see any error messages related to the upgrade, make sure to review their details for further insights.

We hope these methods help in resolving your issue.

How Can I Resolve Windows Update Installation Errors?

To address Windows Update installation errors, consider these general strategies:

Run the Windows Update Troubleshooter using the Get Help app.
Restart the Windows Update service via the Services panel.
Check whether updates are paused in the Windows Settings under the Pause updates option.

How to Fix Windows 11 Upgrade Errors?

When faced with Windows 11 upgrade errors, first ensure that there is adequate disk space on your C drive. Additionally, verify that your computer meets all hardware and system requirements. It may also be helpful to disconnect external devices, utilize the Troubleshooter, and disable any third-party antivirus software.