Resolve OneDrive Error Code 0x8004de45
In this article, we will guide you on how to resolve the 0x8004de45 OneDrive error code. This error typically occurs when users attempt to log into their OneDrive accounts via the desktop application. During this process, users may find themselves stuck on the app’s login screen momentarily, ultimately encountering the 0x8004de45 error code which leads to a crash. Additionally, this issue often manifests through two continuously alternating popup messages: ‘signing in’ and ‘please continue signing in to your work or school account’.
How to Resolve the 0x8004de45 OneDrive Error Code
To address the 0x8004de45 OneDrive error on your Windows 11/10 computer, consider the following solutions:
- Rename the IdentityCache folder
- Clear OneDrive credentials from Windows
- Reset OneDrive
Let’s delve into each solution in detail.
1] Rename the IdentityCache Folder
The IdentityCache folder keeps cached credentials for your Microsoft work or school accounts. By renaming this folder (make sure to back up any important data first), you can prompt OneDrive to generate a new and clean version of it with updated authentication information the next time you try to log in.
You will find the folder in the following location on your device:
C:\Users\<username>\AppData\Local\Microsoft\IdentityCache
Rename this folder and check if the login issues or sign-in errors persist.
2] Clear OneDrive Credentials from Windows
If your OneDrive credentials have become outdated or damaged, clearing them from Windows might resolve sign-in glitches.
To do this, type ‘credential’ into the Windows Search bar and select Open next to the Credential Manager app. Choose Windows Credentials and sift through the saved credentials to locate entries linked to OneDrive, MicrosoftAccount, or those associated with your work or school account email. Click on each pertinent entry and then select Remove.
3] Reset OneDrive
Resetting OneDrive will return it to its original state, clearing cached data, settings, and temporary files (your synchronized data will not be lost). This approach often addresses issues like sign-in failures or application crashes.
To proceed with the reset, press Win + R. In the Run dialog that appears, input the following command and hit Enter:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
Once the reset is complete, OneDrive will reopen and prompt you to log in. You should be able to sign in without further complications.
We hope this information is helpful for you.
How can I resolve OneDrive error code 0x8004def5?
Error code 0x8004def5 may appear when attempting to log into OneDrive with expired credentials on your device. To fix this, press Win + R to open the Run dialog. Enter the path %localappdata%\Microsoft\OneDrive\settings and click OK. From there, delete the PreSignInSettingsConfig.json file.
What does error code 0x80004005 signify in OneDrive?
The OneDrive error 0x80004005 occurs when trying to access your Personal Vault, which securely houses sensitive documents and information within your OneDrive storage. If you’re unable to open it, consider installing the latest feature updates, disabling the ‘App and browser control settings’, or running a System File Checker (SFC) scan for assistance.
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