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Quick Fix for Office Sign-in Error Code 0xC0070057

2024/11/14
PC Repair

Key Notes

  • Check your Internet connection stability.
  • Clearing AppData can help resolve login issues.
  • Repairing Office 365 may fix the error effectively.

How to Troubleshoot and Fix Error Code 0xC0070057 in Office 365

Many Office 365 users experience error code 0xC0070057, often leading to confusion and frustration. This guide aims to demystify the issue and provide actionable solutions to regain access to your applications.

Effective Solutions for Error 0xC0070057

If you’re encountering the error code 0xC0070057 while trying to open any Office 365 application, follow these troubleshooting steps:

Step 1: Check Your Internet Connection

This error can occur due to connectivity issues with Microsoft’s servers. Ensure your internet connection is stable. Restart your router if necessary, or use the command:

ipconfig /flushdns to clear your DNS cache.

Step 2: Sign Out and Back In

If you’re using a trial version of Office 365 that has expired, sign out of your account. Restart your device, then log back in:

  • Open any Office application.
  • Go to File > Account and sign out.
  • Close the applications.
  • Turn on your device, go to Settings > Accounts > Email & accounts, and re-add your work or school account.

Step 3: Clear the AppData Folder

Corruption in your AppData folder can prevent logging into Office 365. To clear it:

  • Press Windows + E to launch File Explorer.
  • Press Alt + D and enter C:\Users\ \AppData\Local\Packages , then hit Enter.
  • Delete the folder “ AAD. BrokerPlugin_cw5n1h2txyewy ”.
  • Restart your system to see if access is restored.

Step 4: Repair or Reset the Office 365 Application

You can repair or reset Office 365 to fix potential app damage:

  • Press Win + X and select Apps and Features.
  • Locate Office 365 and select Advanced options.
  • Click Repair and follow the prompts, or choose Reset for a thorough reset.

Step 5: Temporarily Disable Two-Step Verification

If two-step verification is causing issues, turn it off temporarily to see if that resolves your login problem.

Step 6: Execute the /leave Command

Disconnect your device from the Active Azure directory:

  • Press Windows + R to open the Run dialog box.
  • Type CMD, then press Ctrl + Shift + Enter.
  • In Command Prompt, enter dsregcmd /leave and hit Enter.
  • Type “exit” and check your account accessibility.

Summary

This guide summarizes the necessary actions to fix error code 0xC0070057 in Office 365, including internet verification, data clearing, and application repair. Following these steps should assist you in troubleshooting and regaining access to your Office applications.

Conclusion

By applying the solutions provided in this guide, you can effectively resolve the 0xC0070057 error in Office 365, ensuring a smoother experience with your applications. Regular maintenance of your settings and account can help prevent future issues.

FAQ (Frequently Asked Questions)

What does the 0xC0070057 error mean?

The error 0xC0070057 often indicates login issues related to connectivity, application glitches, or account settings in Office 365.

Can I fix this error without uninstalling Office 365?

Yes, the steps outlined in this guide specifically aim to resolve the error without the need for reinstallation.

PC Repair