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Resolve 0x00000191 Microsoft Store Error in Windows 11

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Louis Ferguson

An editor at Blogzine


  • đź•‘ 4 minutes read
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Resolve 0x00000191 Microsoft Store Error in Windows 11

Occasionally, the Microsoft Store may not launch on devices utilizing Windows 11/10, displaying the 0x00000191 error instead. This problem affects both individual and business users. In this article, we will explore effective solutions to resolve the Microsoft Store Error 0x00000191.

0x00000191 Microsoft Store Error

How to Fix Microsoft Store Error 0x00000191 on Windows 11

If you encounter the 0x00000191 Microsoft Store Error on Windows 11, the first step is to reboot your computer and router to see if it resolves the issue. If the error persists, check for system updates by navigating to Settings > Windows Update > Check for Update. Download and install any available updates, then verify if the problem is resolved.

If you are still facing the error, follow the solutions outlined below:

  1. Check your network
  2. Disconnect any VPN or Proxy Network
  3. Change the language and region
  4. Run WSReset to reset Microsoft Store Cache
  5. Reset and Repair Microsoft Store
  6. Re-register all Microsoft Store Apps
  7. Reinstall Windows using Windows Update

Let’s delve into these solutions in detail:

1] Check Your Network

Internet Speed Test online services

First, ensure your internet connection is stable and has sufficient bandwidth. You can utilize one of several free Internet Speed Test services to assess your connection. If the speed is low, consider switching to a different network, or rebooting your computer and router. If the issue persists, contact your ISP for assistance.

2] Disconnect Any VPN or Proxy Network

Using a VPN while accessing the Microsoft Store may lead to location mismatches with your Microsoft Account, potentially triggering the 0x00000191 error. We recommend disconnecting from any VPN or Proxy Network before attempting to use the Store. You can reconnect later if necessary.

3] Change the Language and Region

Teams showing wrong time zone

Changing your device’s language and region settings can resolve the issue. These settings are usually configured during account setup, but they might have changed since then. We recommend resetting them by following these steps:

  1. Right-click the date and time on your taskbar (bottom left corner).
  2. Select Adjust date and time.
  3. Turn off Set time zone automatically and correct the Time zone if necessary.
  4. Scroll down to Language & region.
  5. Update the Country and region settings.

After adjusting your region, check if the problem still exists. If it does, try switching to the US region as a test.

4] Run WSReset to Reset Microsoft Store Cache

Reset Microsoft Store with WSReset command

The next solution is to reset the Microsoft Store using the WSReset utility.

To execute this method, open the Run dialog box by pressing Win + R, type wsreset.exe, and press OK.

After running it, reboot your computer and see if the problem is resolved.

5] Reset and Repair Microsoft Store

Reset and Repair Microsoft Store

If the issue continues, you can reset or repair the Microsoft Store via Settings. Here’s how:

For Windows 11:

  1. Open Settings using Win + I.
  2. Navigate to Apps > Installed apps.
  3. Scroll and click on System components.
  4. Find “Microsoft Store” , click the three dots, and select Advanced options.
  5. Click Repair first, and check if the issue is resolved. If not, proceed to click on Reset.

For Windows 10:

  1. Open Settings.
  2. Go to Apps > Apps & features.
  3. Locate Microsoft Store, click it, and go to Advanced options.
  4. Click Repair, followed by Reset if necessary.

With any luck, your issue will be resolved.

6] Re-register All Microsoft Store Apps

Re-registering your Microsoft Store apps can help address various problems, such as the Store not opening or apps malfunctioning. To perform this, open PowerShell as an administrator and run the following command:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

After running the command, reboot your computer to see if the issue is fixed.

7] Reinstall Windows Using Windows Update

Reinstall Windows 11 using Windows Update

You can reinstall your current Windows 11 version using Windows Update without losing data by following these steps:

  1. Press Win+I to open Windows Settings.
  2. Choose System settings on the left.
  3. On the right side, scroll down and select Recovery.
  4. Find the Fix problems using Windows Update section.
  5. Click the Reinstall now button.
  6. A blue screen will appear. Optionally, select the Automatically restart my PC 15 minutes after installation checkbox and click OK.
  7. Your PC will then restart, and the repair process will begin.

Hopefully, your Microsoft Store will function properly again.

How Do I Fix Microsoft Store Not Working on Windows 11?

If the Microsoft Store isn’t responding, try resetting it using the wsreset.exe utility. Open Run, type wsreset.exe, and hit Enter. This will restart the Microsoft Store and prompt you to log in again. If this does not resolve the issue, consider using the Windows Store Apps Troubleshooter.

How to Repair Microsoft Store?

You can repair the Microsoft Store through Settings. Go to Settings, select System > System components, locate Microsoft Store, click on the three dots, select Advanced Options, and then click Reset.

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