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How to Fix Untrusted Required Files Error During Windows Reset

2023/12/17
PC Repair

Key Notes

  • Run SFC and DISM scans to repair system files.
  • Disabling Secure Boot may resolve the error.
  • Consider using installation media for repair if problems persist.

Resolving the ‘Required Files are Not Trusted’ Error When Resetting Windows 10/11

Experiencing the ‘Required files are not trusted’ error during a Windows reset can be frustrating. This guide will walk you through effective troubleshooting steps to resolve this issue and successfully reset your PC.

Troubleshooting Steps for Fixing the Error

Follow these strategic steps to address the ‘Required files are not trusted’ error during the Windows reset process:

Step 1: Execute SFC and DISM Scans

Corrupt system files can cause the reset process to fail. The System File Checker (SFC) and the Deployment Image Servicing and Management (DISM) tools can help repair these files. Here’s how to run them:

  • Press the Windows key and type Command Prompt.
  • Right-click and select Run as Administrator.
  • Input the following commands sequentially, hitting Enter after each:

    • SFC: sfc /scannow

    DISM: DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth

  • Once completed, restart your PC and check if the issue persists.

Pro Tip: Ensure that you have a stable internet connection while running the DISM commands for optimal results.

Step 2: Turn Off Secure Boot

Secure Boot can sometimes interfere with system installations or resets. Disabling it may resolve your issue. Here’s what to do:

  • Reboot your PC and enter the BIOS/UEFI settings (usually by pressing F2, Delete, or Esc during startup).
  • Locate the Secure Boot option in the menu and set it to Disabled.
  • Save changes and exit the BIOS setup. Then, try resetting your PC again.

Step 3: Repair Windows with Installation Media

If the previous steps do not resolve the issue, you can create a Windows installation media using the Media Creation Tool:

  • Download the Media Creation Tool from Microsoft’s website.
  • Follow the prompts to create installation media on a USB drive.
  • Boot your PC from the USB drive and select the option to Repair your computer from the setup screen.

Pro Tip: Make sure to back up any significant data before proceeding with repairs, as this process can lead to data loss.

Summary

This guide covered the steps necessary to resolve the ‘Required files are not trusted’ error during a Windows reset. By executing SFC and DISM scans, disabling Secure Boot, and using installation media, users can effectively troubleshoot and fix the error, leading to a smoother reset experience.

Conclusion

By following the troubleshooting steps outlined above, you can resolve the ‘Required files are not trusted’ error and regain functionality during Windows reset attempts. If issues continue, don’t hesitate to reach out to technical support for more assistance.

FAQ (Frequently Asked Questions)

Why is my PC not letting me reset it?

Corrupted or outdated Windows system files might prevent a reset. Run SFC and DISM scans to repair such files and try resetting again.

How do I fix ‘There was a problem resetting your PC’ in recovery mode?

To resolve the error in recovery mode, attempt Startup Repair within the Windows Recovery Environment (WinRE).If this doesn’t work, restore from a system restore point or perform a clean installation of Windows.

PC Repair