Troubleshooting RDP Connection Issues Over VPN [Solutions]

Key Notes

  • Disabling UDP can solve connection conflicts.
  • Proper MTU size avoids bottlenecks during data transfer.
  • Prioritizing VPN traffic can enhance connection stability.

Resolving Remote Desktop Connection Issues Over VPN

If you’re facing persistent disconnections while trying to connect to a remote desktop via VPN, this guide offers practical solutions to stabilize your connection.

Step-by-Step Guide to Fix RDP Disconnections via VPN

Step 1: Disable UDP Traffic on the Client

To prevent firewalls and NAT from interrupting your connection, disable UDP on the Remote Desktop client by following these steps:

  • Press Windows Key + R to open the Run dialog.
  • Type gpedit.msc and hit Enter.
  • Navigate to: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client.
  • Double-click on Turn Off UDP on Client.
  • Set it to Enabled, then click Apply and OK.

Pro Tip: After completing these steps, reboot your PC to apply the changes.

Step 2: Adjust MTU Size for Optimal Performance

Correctly configuring the Maximum Transmission Unit (MTU) size is essential. The MTU size dictates the largest packet of data that can be sent over your network:

The default MTU size is typically 1500 bytes, which works in most scenarios. If you continue to experience issues, try adjusting it to spot improvements without exceeding 9000 bytes.

Step 3: Prioritize VPN Traffic on Your Router

Finally, ensure that your router prioritizes VPN traffic, especially if it has built-in support for VPN configurations:

Access your router’s web interface or command line, and find settings related to traffic prioritization. Adjust according to your router’s manual to prioritize VPN traffic effectively.

Additional Tips

  • Consider using secure data erasure tools for improved security.
  • Test different MTU sizes to find the optimal setting for your network.
  • Ensure your VPN software and remote desktop client are updated to mitigate compatibility issues.

Summary

This guide provides actionable steps to resolve disconnect issues in Remote Desktop when using a VPN. By disabling UDP traffic, adjusting the MTU size, and prioritizing VPN traffic, users can enhance their connection stability significantly.

Conclusion

Implementing these solutions can dramatically improve your Remote Desktop sessions over a VPN. Remember, effective troubleshooting often requires adjustments tailored to your specific network setup.

FAQ (Frequently Asked Questions)

Does a VPN stop remote access?

Using a VPN hides your IP address, significantly increasing security against remote attacks. However, it does not completely disable remote access; proper VPN configurations allow Remote Desktop connections through.

Does a VPN affect Remote Desktop?

A VPN can influence Remote Desktop Protocol (RDP) connectivity based on its configuration. Generally, RDP can be accessed seamlessly over a VPN when set up correctly.