Troubleshooting PC Game Pass Issues: Complete Guide to Fix Xbox Game Pass for PC
Key Notes
- Resetting the Xbox app often resolves game access issues.
- Ensure that you are signed in to both the Xbox app and your Microsoft account.
- Resynchronizing time settings can fix connectivity issues.
Fixing Common Xbox Game Pass Issues on PC: A Comprehensive Guide
Experiencing issues with the Xbox Game Pass app on your PC? You’re not alone. Many users run into problems while trying to access their games, from authentication errors to connectivity failures. This guide offers step-by-step troubleshooting steps to help you get back in the game, ensuring your Xbox Game Pass experience is smooth and enjoyable.
Step 1: Reset the Xbox App and the Game
Step 1: Refresh the Xbox App
To solve common issues, begin by resetting the Xbox app. Open the Xbox app and leave it in the background.
Locate the Installed apps section through Settings > Apps & Features (for Windows 10, right-click the Start button and select it).
Scroll down to find the Xbox app, click the three dots beside it, and select Advanced options. Scroll down and click Reset twice to confirm.
Pro Tip: If the issue persists, proceed with the same reset process for Halo Infinite or any other game that isn’t functioning properly.
After resetting, locate the game in the app’s search bar and click Install. You won’t need to reinstall it; this will refresh the installation status.
Step 2: Ensure You’re Signed In … Twice
Being signed into the Xbox app is crucial; however, there are two layers of authentication required. First, sign in to the Xbox app. If you’re not logged in, click the profile icon and select Sign In. Enter your login credentials.
Once logged in, verify you are also signed into your Microsoft account. Click your icon, go to Settings, and then Change my Microsoft Store account. Make sure it’s the account associated with your Xbox Game Pass subscription.
Pro Tip: Logging in correctly will ensure access to all your games without additional roadblocks.
Step 3: Reregister PC Game Pass
If your Xbox app shows errors like missing game imagery or incorrect buttons, you may need to reregister the app. Press the Win key, type powershell
, right-click and select Run as administrator.
In the PowerShell window, type the appropriate command to reregister the Xbox app. After running the command, restart the Xbox app to check if troubleshooting was successful.
Pro Tip: Reregistering the app can resolve a range of display and functionality issues.
Step 4: Reset the Microsoft Store App
The Xbox app’s functionality is linked to the Microsoft Store. If the latter isn’t working, it can affect your gaming experience. To reset the Microsoft Store app, press Win + R, run the command wsreset.exe
, and press Enter. This should help restore app functionality.
Step 5: Synchronize Time and Region Settings
The Xbox Game Pass app relies on the Windows OS time settings. If these settings are incorrect, it may lead to functionality problems. Right-click the time in the taskbar, click Adjust date and time, and ensure both the Set the time automatically and Set time zone automatically options are enabled. Click Sync now for immediate synchronization.
Pro Tip: If your time zone is set incorrectly, disable automatic settings and set your time zone manually.
Summary
This guide covered several practical steps to address common Xbox Game Pass issues on PC. By resetting the app, ensuring proper logins, reregistering the application, resetting the Microsoft Store, and synchronizing your system time, you can restore functionality and enjoy your gaming experience.
Conclusion
Navigating issues with the Xbox Game Pass on PC may seem daunting, but these troubleshooting steps aim to provide clarity and solutions. Regular maintenance of settings and applications can greatly enhance your gaming experience. Don’t hesitate to try these tips, ensuring your access to thrilling titles like Halo: Infinite is seamless!
FAQ (Frequently Asked Questions)
What are the common issues with Xbox Game Pass on PC?
Common issues include difficulties signing in, games not launching, and missing functionalities within the Xbox app.
How do I fix missing images in the Xbox app?
Reregistering the app or resetting it can resolve issues with missing images and other anomalies.
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