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How to Fix Overwatch 2 Disconnected Error [Solutions]

2024/07/01
PC Repair

Key Notes

  • Check server status for connectivity issues.
  • Updating network settings often resolves issues.
  • Consider uninstalling conflicting applications.

Troubleshooting the Overwatch 2 Disconnected Error: A Comprehensive Guide

The Disconnected error in Overwatch 2 can disrupt your gaming experience, leading to frustration and interruptions. Understanding the common causes and resolutions is crucial for a smoother gameplay experience.

How to Resolve the Overwatch 2 Disconnected Error

Step 1: Update Your Network Adapter’s Driver

Begin by accessing the Device Manager:

  1. Press Windows + X to open the Power User menu, then select Device Manager.
  2. Expand the Network adapters section, right-click on your active adapter, and choose Update driver.
  3. Select Search automatically for drivers, then allow Windows to install the best available version.
  4. Restart your computer to finalize the updates.

Pro Tip: If Windows cannot find a new driver, manually downloading the latest version from the manufacturer’s website can often resolve the issue.

Step 2: Reset Your Network Settings

To reset your network settings, take these steps:

  1. Press Windows + I to open Settings. Navigate to Network & Internet and click on Advanced network settings.
  2. Scroll down and select Network reset.
  3. Click on Reset now and confirm your choice.

Pro Tip: Resetting your network might disconnect you from the internet temporarily, so it’s best to be prepared to reconnect.

Step 3: Switch to Google’s DNS

Changing your DNS settings can improve connectivity. Here’s how to do it:

  1. Open Run by pressing Windows + R, type ncpa.cpl, and hit Enter.
  2. Right-click on your active network adapter and select Properties.
  3. Choose Internet Protocol Version 4 (TCP/IPv4) and click Properties.
  4. Select Use the following DNS server addresses, entering these values:
    • Preferred DNS server : 8.8.8.8
    • Alternate DNS server : 8.8.4.4
  5. Ensure the checkbox for Validate settings upon exit is checked, then click OK to save changes.

Step 4: Whitelist Overwatch 2 and Battle.net in Windows Firewall

To ensure Overwatch 2 is not blocked by the firewall, follow these steps:

  1. Open Search by pressing Windows + S, type Windows Defender Firewall, and select it.
  2. Click on Allow an app or feature through Windows Defender Firewall.
  3. Hit the Change settings button.
  4. Select Allow another app, then browse to Overwatch 2’s installation directory to add its executable file.
  5. Ensure both Private and Public options are checked for Overwatch 2, then click OK.

Step 5: Uninstall Conflicting Third-Party Apps

Conflicting software may also lead to disconnection errors. Uninstall unwanted programs:

  1. Open Run with Windows + R, type appwiz.cpl, and press Enter.
  2. Find and uninstall any third-party antivirus or firewall applications.
  3. Restart your computer once uninstalled.

Step 6: Reinstall Overwatch 2

If all else fails, reinstalling Overwatch 2 is your best option:

  1. Access Settings by pressing Windows + I, go to Apps, and click on Installed apps.
  2. Locate Overwatch 2 in the list, click the ellipsis next to it, and select Uninstall, following the prompts.
  3. Restart your PC and then reinstall Overwatch 2 via the Blizzard.net application.

Pro Tip: After uninstalling, ensure to clear the AppData folder to eliminate leftover files before reinstalling.

Additional Tips

  • Test your internet speed to confirm connectivity is stable.
  • Ensure all pending Windows updates are completed.
  • Check Overwatch 2 forums for any ongoing issues or solutions from the community.

Summary

To fix the Overwatch 2 Disconnected error effectively, you need to update network drivers, reset settings, switch DNS servers, manage firewall settings, remove problematic applications, and, if necessary, reinstall the game. Following these steps will enhance your chances of restoring a stable connection.

Conclusion

Dealing with the Overwatch 2 Disconnected error can be frustrating, but by systematically addressing potential issues, you can restore your access to the game. If you’ve found other methods that work, share them with the community to help fellow players!

FAQ (Frequently Asked Questions)

What causes the Disconnected error in Overwatch 2?

The Disconnected error can be caused by server-side issues, network configuration problems, or installed applications interfering with the game.

How do I check if Overwatch 2 servers are down?

You can check Blizzard’s official forums or social media accounts, or websites that track server status for real-time information.

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