Fix for Outlook Trusted Platform Module Malfunction Error Code 80090030
Key Notes
- Disabling the ADAL feature can resolve TPM errors.
- Removing and re-adding your email account often fixes issues.
- Running system scans helps repair corrupted files affecting Outlook.
Resolving Trusted Platform Module Malfunction Errors in Microsoft Outlook
If you’re encountering the “Your computer’s Trusted Platform Module has malfunctioned” error while using Microsoft Outlook, you’re not alone. This guide provides essential steps to troubleshoot and resolve the issue efficiently.
Step-by-Step Solutions to Rectify TPM Malfunction in Outlook
Step 1: Disable the ADAL Feature
The ADAL feature can interfere with TPM functionality in Outlook. To disable it, follow these steps:
Step 1: Press the Windows key and type “ regedit ” in the search bar.
Step 2: Click on “ Registry Editor ” to open the application.
Step 3: Navigate to the following path:
HKEY_CURRENT_USER\Software\Microsoft\Office.0\Common\Identity
Step 4: In the right pane, right-click and select “ New ” > “ DWORD (32-bit) Value ”.
Step 5: Name the new value “ EnableADAL ”.
Step 6: Double-click on “ EnableADAL ” to edit its value.
Step 7: Change the value to “ 0 ”.
Step 8: Click “ OK ” to save the changes.
Pro Tip: Restart your computer for the changes to take effect.
Step 2: Remove and Re-add the Email Account
To resolve further issues, you can remove and then re-add your email account in Outlook:
Step 1: Open the Control Panel quickly by pressing Win + R to open the Run dialog, then type `control` and press OK.
Step 2: Set the view to “ Small icons ” to see all items.
Step 3: Click on “ Mail (Outlook Setup) (32-bit) ” to access the Email Setup.
Step 4: On the Email Setup page, click “ Email Accounts… ”.
Step 5: Go to the “ Email ” tab and select your email address.
Step 6: Click “ Remove ”.
Step 7: Confirm the removal when prompted.
Step 8: Switch to the “ Data Files ” tab to remove the associated data file.
Step 9: Select the.ost file related to the removed email ID and click “ Delete ”.
Step 10: Confirm the deletion if prompted.
Step 11: Return to the “ Email ” tab and click “ New ” to add your email account again.
Step 3: Disable Outlook Add-ins
Certain external add-ins can also lead to TPM malfunctions. Disable them using the following steps:
Step 1: Open Microsoft Outlook.
Step 2: Navigate to the “ File ” menu.
Step 3: Click on “ Options ”.
Step 4: Select the “ Add-ins ” tab.
Step 5: Under “Manage”, choose “ COM Add-ins ” and click “ Go ”.
Step 6: Uncheck all add-ins listed and click “ OK ” to deactivate them.
Pro Tip: Restart Outlook to see if the issue persists.
Step 4: Execute System File and DISM Scanning Commands
If the previous methods do not resolve the issue, executing system scans may be necessary:
Step 1: Open the Taskbar search box and type “ cmd ”.
Step 2: Right-click on “ Command Prompt ” and select “ Run as administrator ”.
Step 3: In the command line window, type the following command and press Enter :
sfc /scannow
Step 4: After the scan, type the following command and hit Enter :
dism.exe /Online /Cleanup-image /Restorehealth
Pro Tip: Restart your computer after running these scans to apply changes.
Additional Tips for Persistent Issues
- Ensure your Windows and Office applications are updated to the latest versions.
- Clear your Outlook cache to improve performance.
- Consider running Outlook in safe mode to troubleshoot further.
Guide Summary
This guide provided actionable steps to resolve the Trusted Platform Module malfunction error within Microsoft Outlook. By disabling problematic features, deleting accounts, managing add-ins, and executing necessary system scans, users can effectively troubleshoot and fix this issue.
Final Thoughts
Encountering TPM errors can be frustrating, but following the outlined steps can lead to a swift resolution. Regular maintenance and updates can greatly improve your experience with Microsoft Outlook. Should issues persist, consulting with IT support may be advisable.
FAQ (Frequently Asked Questions)
What is a Trusted Platform Module (TPM)?
The TPM is a security chip on your computer that helps safeguard sensitive information including passwords and encryption keys.
How do I know if my TPM is working correctly?
You can check the TPM status through the System Information utility or the TPM Management Tool in Windows.
Can I restore my email account if I removed it accidentally?
Yes, as long as the email account details are saved, you can easily re-add it to Outlook.
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