How to Fix Outlook Cannot Send This Item Error
Key Notes
- The error is often caused by long or corrupted links.
- Updating Outlook may resolve the issue effectively.
- Switching to the Outlook Web App is a viable workaround.
Resolve the “Cannot Send This Item” Error in Outlook
Experiencing the “Cannot send this item” error in Outlook can be frustrating, especially when you’re seeking to communicate quickly. This issue is not uncommon, and many users have faced similar hurdles. In this guide, we will delve into the reasons behind this error and provide practical solutions to get your Outlook back on track.
Solutions for Fixing the Outlook “Cannot Send This Item” Error
If you encounter the “Cannot send this item” error while using Outlook, consider implementing the following solutions:
Step 1: Update Your Outlook Application
Keeping your Outlook application up to date is crucial. Microsoft has noted that this error can occur when the application fails to process long links properly. By updating your software, you can enhance performance and fix bugs related to this issue.
Pro Tip: To update, navigate to File > Office Account > Update Options > Update Now and follow the prompts.
Step 2: Switch to Rich Text Format
While HTML is the default format in Outlook, formatting your messages in Rich Text might resolve the sending issues:
- Open the email and select Reply or Forward.
- Click the Pop Out button to open in a new window.
- In the top ribbon, go to the Format Text tab and select Rich Text.
- Compose your message and hit Send.
Step 3: Remove Long Links from Your Message
Excessively long links can trigger the send error. Ensure you prune any lengthy hyperlinks from your replies. If forwarding emails, consider shortening URLs using services like Bitly before sending.
Step 4: Check Your Email Signature for Errors
Corrupted or broken elements in your signature—images or hyperlinks—can also cause issues. Review your signature and remove any faulty content to avoid sending errors.
Step 5: Utilize Outlook Web App (OWA)
If problems persist, consider switching to the Outlook Web App. Many users have found success sending emails through OWA, bypassing issues associated with the desktop client.
Additional Tips
- Check that your internet connection is stable.
- Verify your Outlook settings under File > Account Settings.
- Consider disabling unnecessary add-ins through File > Options > Add-ins.
Summary
This guide provides a comprehensive overview of the “Cannot send this item” error in Outlook, detailing common causes and practical solutions to rectify the issue. Implementing the suggestions outlined will help streamline your email experience.
Conclusion
By ensuring your application is updated, adjusting message formats, and removing problematic content, you can effectively resolve the “Cannot send this item” error in Outlook. Don’t hesitate to try the Outlook Web App as a quick solution if issues persist.
Frequently Asked Questions
What causes the send error in Outlook?
Send errors can arise from various issues including internet connectivity problems, misconfigured account settings, or conflicts caused by third-party add-ins and antivirus software.
How can I improve email delivery in Outlook?
To enhance email delivery, regularly update your application, check your internet connection, and ensure proper configuration of your email account settings.