Printer Error: Operation Could Not Be Completed (Error 0x00000771)

Key Notes

• Restarting the Print Spooler service can resolve connectivity issues.
• Creating a specific Registry value can enable proper RPC communication.
• Updating the printer driver is essential for optimal performance.

Resolving the Printer Error 0x00000771 on Windows 10/11

Encountering the Operation could not be completed (error 0x00000771) message while printing can disrupt your workflow. This guide will assist you in troubleshooting and resolving this issue, ensuring smooth printer operation.

Resolving Printer Error 0x00000771 on Windows 10/11

To rectify the printer error Operation could not be completed (error 0x00000771), follow these effective solutions:

1. Step 1: Restart the Print Spooler Service

   The Print Spooler service manages the printing tasks between your computer and the printer. Here’s how to restart it:

   • Search for services in the Windows search bar and open the Services window.
   • Locate the Print Spooler service and double-click it.
   • In the service dialog, click Stop, followed by Start.
   • Finally, click OK to apply your changes.

   Pro Tip: If the Startup type alters after stopping, set it to Automatic for smoother operations.

2. Step 2: Create the Registry Value

   A missing Registry value may hinder network printer functionality. To create the RpcAuthnLevelPrivacyEnabled value:

   1. Press Win + R to open the Run dialogue.
   2. Type regedit and click OK, then confirm by clicking Yes.
   3. Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print.
   4. Right-click on the Print folder, select New, and choose DWORD (32-bit) Value.
   5. Name the new value RpcAuthnLevelPrivacyEnabled and set the Value data to 0.

   Close the Registry Editor and restart your computer to implement the changes.

3. Step 3: Uninstall and Reinstall the Printer Driver

   Corrupted or outdated printer drivers can trigger error 0x00000771. Here’s how to reinstall your driver:

   • Open Device Manager by searching for it in the Windows search.
   • Expand the Printers section, right-click your printer, and select Uninstall device.
   • Visit the manufacturer’s official website to download the latest driver.
   • Install the driver following the on-screen instructions.

   Pro Tip: Always choose drivers from the manufacturer’s site to ensure compatibility and security.

Additional Tips

• Ensure your printer is within range and adequately connected to your PC.
• Use the Windows Printer Troubleshooter for guided diagnostics.
• Check for any Windows updates that might impact printer functionality.

Summary

Error 0x00000771 can halt your printing efforts, but restarting the Print Spooler, modifying Registry values, and updating drivers can alleviate the issue. These steps are vital for restoring your printer’s functionality on Windows 10/11.

Conclusion

By following the outlined methods, users can effectively resolve the printer error 0x00000771. Regular maintenance, such as driver updates and service checks, can prevent future occurrences of similar issues.

FAQ (Frequently Asked Questions)