How to Fix OneDrive Not Uploading Photos
Key Notes
- Restart your computer and OneDrive application.
- Check if your internet connection is stable.
- Ensure the files you are trying to upload meet OneDrive’s size and format requirements.
Troubleshooting OneDrive Upload Issues on Windows 11/10
Experiencing problems with OneDrive when trying to upload photos from a Windows 11 or 10 PC? This guide provides practical solutions to fix upload issues and ensure your files reach the cloud. If you encounter the message “Your photos might not be uploading, ” this guide is tailored for you.
Step-by-Step Solutions to Troubleshoot OneDrive Upload Issues
Step 1: Basic Suggestions
To begin troubleshooting, try these foundational solutions:
- Restart your device and the OneDrive app.
- Use the web version by visiting onedrive.com.
- Switch to a different user account, preferably an administrator account.
- Check for updates to the OneDrive app and install them as necessary.
- Run OneDrive with elevated privileges by right-clicking on the app and choosing Run as administrator.
Step 2: Verify Image Format
Ensure the images you are trying to upload are in a supported format:
- Right-click on the image file.
- Select Properties.
- Check the Type of file field for compliance with supported formats (JPG, PNG, etc.).
Step 3: Review OneDrive Settings
Confirm that images can be uploaded from the desired location:
- Click the OneDrive icon in the system tray.
- Select the settings gear icon and click Settings.
- Navigate to the Account tab.
- Click on Choose folders.
- Ensure the folders containing the images are checked.
- Click OK to save any changes.
Step 4: Check Storage Space
If your storage quota is full, new uploads may fail. Consider deleting unnecessary files or purchasing additional storage.
Step 5: Confirm Internet Connection
Without a stable internet connection, uploads will fail:
- Run a ping test using Win+R and entering ping 8.8.8.8 -t.
- Check your internet speed using speedtest.net.
- Visit any website to confirm connectivity.
- Check OneDrive service status to ensure no outages.
Step 6: Address Password Changes
If you recently changed your Microsoft account password, be sure to update this in the OneDrive app to regain access.
Step 7: Limit Upload Size
Ensure that the files you’re uploading are not exceeding the maximum size limit of 250 GB, as this could cause failed uploads.
Step 8: Reinstall OneDrive Application
As a last resort, you may need to uninstall and then reinstall the OneDrive app:
- Press Win+I to open Windows Settings.
- Go to Apps > Installed apps.
- Locate Microsoft OneDrive and select Uninstall.
- Visit Microsoft’s official download page to reinstall.
Summary
Resolving OneDrive upload issues involves checking basic settings, verifying internet connectivity, ensuring file compatibility, and more. Follow the outlined steps to successfully troubleshoot and restore your upload capabilities.
Conclusion
By diligently following the steps provided in this guide, you can effectively troubleshoot and resolve your OneDrive upload issues, allowing smooth access to your cloud storage. Don’t hesitate to revisit the suggested solutions if problems persist.
Frequently Asked Questions
What causes uploads to fail on OneDrive?
Uploads can fail due to unstable internet connections, app glitches, or files exceeding OneDrive’s upload limits.
Why isn’t OneDrive loading my files?
This could occur if the app is outdated, there’s been a recent password change, or if the files are too large.