Outlook Error: Items in Synchronized Folder Do Not Match
Key Notes
- Repair Outlook data files to resolve synchronization issues.
- Create a new profile if the current one is corrupted.
- Utilize Safe Mode for troubleshooting add-ins affecting synchronization.
How to Resolve Outlook Synchronization Errors Effectively
Experiencing the error message “One or more items in the folder you synchronized do not match” in Outlook? This guide will provide you with actionable steps to troubleshoot and resolve this common issue.
Resolving Outlook Synchronization Errors
If you encounter the error message, “One or more items in the folder you synchronized do not match, ” it typically indicates a conflict between your local Outlook data and the data on the server. Follow these steps to resolve the issue:
Step 1: Repair Outlook Data Files
Corrupted Outlook data files (.pst and.ost) can often be the source of this error. Use the Inbox Repair tool to fix.pst files by navigating to:
C:\Program Files (x86)\Microsoft Office\root\Office19
Launch the tool, select the.pst file, and press Start. If the scan finds errors, click Repair to fix them. For.ost files, remove the account and re-add it to sync fresh data.
Pro Tip: Always back up your data files before making any repairs.
Step 2: Create a New Outlook Profile
A corrupted Outlook profile may lead to synchronization issues. To create a new profile:
- Open Control Panel and search for Mail.
- Click on Mail (Microsoft Outlook) and select Show Profiles.
- Click on Add and follow the on-screen instructions.
Step 3: Clear Offline Calendar Items
Clearing offline items can prompt Outlook to re-sync your calendar. To do this:
- Open your Calendar in Outlook.
- Right-click the Calendar folder and select Properties.
- Under the General tab, choose Clear Offline Items and click OK.
Step 4: Run Outlook in Safe Mode
Starting Outlook in Safe Mode can reveal issues caused by add-ins. To use Safe Mode:
- Press and hold CTRL, then double-click on the Outlook.exe icon.
- When prompted to start Outlook in Safe Mode, select Yes.
- Check if the error persists in Safe Mode.
Step 5: Repair Office Installation
Repairing your Office installation could resolve underlying issues. Follow these steps:
- Press Windows Key + I to open Settings and navigate to Apps > Apps & Features.
- Select the Office product you wish to repair and click Modify.
- Choose Online Repair and follow the prompts.
Step 6: Use the Outlook Web App
If all else fails, use the Outlook Web App for direct server access, bypassing local synchronization issues. Log in and modify your items directly online.
Summary
In this guide, we discussed various methods to resolve the “One or more items in the folder you synchronized do not match” error in Outlook. From repairing data files to creating a new profile, these steps aim to enhance your Outlook experience and smooth out synchronization issues.
Conclusion
Facing synchronization issues can be frustrating, but following these outlined steps can help you troubleshoot effectively. Don’t hesitate to reach out for professional support if the problem continues. Happy emailing!
FAQ (Frequently Asked Questions)
How do I fix Outlook synchronizing folders?
To fix synchronizing folders in Outlook, check your internet connection and manually trigger a sync. Ensure to repair Outlook data files and reconfigure the profile settings if needed.
How do I force a folder to sync in Outlook?
To force a folder to sync in Outlook, select the folder, navigate to the Outlook ribbon, click Send/Receive, and then choose Update Folder for a single folder sync, or select Send/Receive All Folders to sync everything.
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