NVIDIA Web Helper Service Error: Stopped Working Issue Resolved
If you encounter an error indicating that the NVIDIA Web Helper Service has stopped working while trying to launch GeForce Experience on Windows 10 or 11, do not worry; there are several ways to resolve this issue. This problem can arise from various factors, whether you are actively gaming or simply trying to start the application. Below, we outline some common causes and effective solutions to help you resolve this error.
NVIDIA Web Helper Service Issue
To rectify the NVIDIA Web Helper Service has stopped working error, consider the following approaches:
- End the GeForce Experience and NVIDIA Web Helper Service processes.
- Log out of your account and then log back in.
- Ensure GeForce Experience is updated.
- Reinstall the GeForce Experience application.
- Update your graphics drivers.
- Turn off hardware acceleration.
To delve deeper into these solutions, continue reading.
1] End GeForce Experience and NVIDIA Web Helper Service
When you face the aforementioned error, the first step is to terminate the active processes. Even if a message indicates that the NVIDIA Web Helper Service has stopped working, background processes may still be running. It is advisable to manually end these processes using the Task Manager. Here’s how:
- Right-click the Taskbar and select Task Manager.
- Locate NVIDIA GeForce Experience, then click End task.
- Find NVIDIA Web Helper Service and click End task as well.
Once all tasks have been ended, close Task Manager and attempt to reopen GeForce Experience.
2] Log Out and Log In Again
GeForce Experience requires a valid account to function properly, which can be linked via Google, Facebook, or any email account. If your PC has connectivity issues, the application may not be able to load your account data, resulting in the error. To resolve this, log out and back into your account with the following steps:
- Open the GeForce Experience app on your PC.
- Click your profile avatar located in the top-right corner.
- Select Log out.
- Choose your preferred account for re-login.
- Input your login credentials.
3] Update GeForce Experience
If it’s been a while since you’ve updated GeForce Experience, it can lead to issues on your Windows 11/10 device. It’s essential to promptly update the application. Visit the official site nvidia.com to download the latest version, and follow the installation instructions.
4] Reinstall GeForce Experience
If you have the most recent version yet the error persists, it might be due to file corruption from malware or adware. Uninstalling and then reinstalling GeForce Experience can resolve this issue. To uninstall:
- Press Win+I to access Windows Settings.
- Navigate to Apps > Installed apps.
- Find and select NVIDIA GeForce Experience.
- Click the three-dotted icon and choose Uninstall.
- Confirm by clicking Next.
After uninstallation, download and install the latest version from the official website.
5] Update Graphics Driver
Corrupted or outdated graphics drivers can often lead to this error, making it crucial to update them. To do this, access the Windows Settings, go to Windows Update > Advanced options > Optional updates, check for new updates, and click Download & install for the relevant driver.
6] Disable Hardware Acceleration
If you’ve tried all the previous solutions and still encounter the issue, consider turning off hardware acceleration.
We hope these troubleshooting methods prove helpful in resolving the issue.
Is NVIDIA Web Helper Service Necessary?
The NVIDIA Web Helper Service is essential if you utilize GeForce Experience and ShadowPlay, enabling smooth operation on your computer. However, if you do not use these services, you may not need it.
How Can I Fix the NVIDIA Backend Stopped Working Error?
To fix the NVIDIA backend has stopped working issue in Windows 10/11, first end any running background processes. Next, update both your graphics driver and the GeForce Experience application, and lastly, disable hardware acceleration if the issue persists.
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