How to Fix “New World No Product Information Found” Error
Key Notes
- Restart your PC as a first step.
- Disable IPv6 for better network configuration.
- Verify game file integrity through Steam.
Resolving the Unrecoverable Error in New World: A Comprehensive Guide
Encountering the “Unrecoverable Error, No product information found, cannot initialize Game” when launching New World can be frustrating. This guide offers clear and effective solutions to help you resolve this issue on your Windows PC via Steam.
Effective Solutions to the Error
If you’re getting the Unrecoverable Error, No product information found, cannot initialize Game message when trying to launch New World via Steam, follow these troubleshooting steps:
Step 1: Restart Your PC
A simple restart often solves many minor issues. Close all applications and reboot your PC before attempting to launch the game once more.
Step 2: Disable IPv6
Disabling IPv6 for your network connection has resolved the error for many players. Here’s how:
- Open the Run command box using the Win + R keys, type ncpa.cpl, and hit Enter.
- Locate your active network connection, right-click it, and select Properties.
- Deselect Internet Protocol Version 6 (TCP / IPv6) and hit OK.
- Restart the game to see if the error persists.
Step 3: Configure Time Zone Settings
Ensure your time zone is correctly set to automatic:
- Open the Settings app with Win + I.
- Navigate to Time & language and select Date & time.
- Turn on Set time zone automatically.
- Check if restarting New World resolves the issue.
Step 4: Verify Game File Integrity
Corrupted game files may trigger this error. Follow these steps to check:
- Open the Steam client and go to the LIBRARY section.
- Right-click on New World and select Properties.
- Access the Installed Files tab and click on Verify integrity of game files.
- Once the process completes, try launching the game again.
Step 5: Use a VPN
If the error is linked to geo-restrictions, using a VPN might help:
- Install a reputable VPN service like NordVPN or ProtonVPN.
- Connect to a server located in a region supported by New World.
- Attempt to launch the game once more.
Step 6: Reset Network Settings
Restoring your network settings to default can eliminate configuration issues:
- Navigate to Network & internet settings in Windows.
- Go to Advanced network settings and select Network reset.
- Confirm by clicking Reset now, then reboot and check the game.
Step 7: Reinstall New World
If all else fails, uninstalling and then reinstalling the game could resolve persistent issues:
- In Steam, right-click on New World and select Manage > Uninstall.
- After uninstalling, restart your PC and reinstall the game from Steam.
Additional Pro Tips
- Ensure your system meets the minimum requirements for New World.
- Check for Windows updates regularly for compatibility fixes.
- Consider repairing Easy Anti-Cheat if you still face issues.
Summary
The “Unrecoverable Error” in New World can be fixed by following several troubleshooting steps. Start with simple actions like restarting your computer, then advance to network adjustments, game file verification, and reinstalling the game if necessary.
Conclusion
By following the outlined solutions, most players can resolve the Unrecoverable Error in New World and get back to enjoying their gameplay. Don’t hesitate to reach out to customer support if issues persist beyond these troubleshooting steps.
FAQ (Frequently Asked Questions)
How do I fix Unrecoverable Error in New World?
To resolve the Unrecoverable Error in New World, ensure your PC meets the game’s minimum system requirements, repair Easy Anti-Cheat, verify game files, or disable IPv6. Uninstalling and reinstalling the game may also be necessary.
How do I fix Unrecoverable error on Steam?
To fix the Unrecoverable Error on Steam, restart the client first. If the problem persists, consider reinstalling the Steam client to refresh the installation.
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