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Troubleshooting Microsoft Jigsaw Issues on Windows 11

2024/01/16
PC Repair

Key Notes

  • Clear the Microsoft Store cache to free up space and resolve issues.
  • Repair or reset the application settings in Microsoft Jigsaw.
  • Create a local account with admin privileges if permissions are an issue.

Troubleshooting Guide for Microsoft Jigsaw Issues on Windows 11

If Microsoft Jigsaw suddenly stops working on your Windows 11 device, don’t worry – we’ve got you covered. This guide will explore practical solutions that can enhance your gaming experience by resolving common issues.

Fix Microsoft Jigsaw Not Working on Windows 11

If Microsoft Jigsaw is causing issues on your Windows 11 system, consider the following steps:

Step 1: Clear the Microsoft Store Cache

Begin by clearing the cache of the Microsoft Store. This process will remove temporary files that might be causing conflicts and help improve performance.

  1. Press Windows + R to open the Run dialog.
  2. Type wsreset.exe and hit Enter.
  3. Allow the command to execute and attempt to launch Jigsaw again to see if it functions properly.

Step 2: Repair or Reset Microsoft Jigsaw

If the first step doesn’t yield results, try repairing or resetting the app, which restores it to its default settings without deleting your data.

  1. Open Settings by pressing Windows + I.
  2. Navigate to Apps > Installed Apps.
  3. Find Microsoft Jigsaw, click the three dots next to it, and select Advanced Options.
  4. Look for the buttons labeled Repair and Reset, and proceed as necessary.

Step 3: Create a Local Account with Admin Privileges

Creating a local account with administrative rights can help troubleshoot permissions-related issues.

  1. Press Windows + I to go back to Settings.
  2. Navigate to Accounts > Other users, and click on Add account.
  3. Select I don’t have this person’s sign-in information, then choose Add a user without a Microsoft account.
  4. Fill in the username and password fields, set up a security question, then click Next.
  5. After creation, go back to Accounts > Other users to change the new account type to Administrator.

Step 4: Reinstall Microsoft Jigsaw

If all else fails, reinstalling the application often resolves persistent issues by giving you a clean installation.

  1. Go to Settings > Apps.
  2. Click on Microsoft Jigsaw and select Uninstall.
  3. After the uninstallation, visit the Microsoft Store to download and reinstall Microsoft Jigsaw.

Summary

This guide presented key steps to troubleshoot and fix issues with Microsoft Jigsaw on Windows 11, including clearing the Microsoft store cache, repairing the application, creating a local account, and reinstalling the game.

Conclusion

By following these troubleshooting steps, you should be able to resolve any issues with Microsoft Jigsaw on Windows 11 effectively. Don’t hesitate to revisit this guide should the need arise—you’re now equipped to enjoy your puzzle games again.

PC Repair