Microsoft Investigates Windows Update Issues Affecting Apps on Windows Server 2022

Key Notes

  • The January 2024 update (KB5034129) causes significant app crashes.
  • Registry edits or PowerShell scripts can resolve these issues without uninstalling the update.
  • Microsoft is aware of the problems and is investigating the matter.

Strategies to Tackle App Crashes on Windows Server 2022 After January Update

Microsoft officials confirmed there has been an increase in app crashes on Windows Server 2022 following the installation of security update KB5034129. This guide focuses on actionable strategies to fix the issue, ensuring your applications run smoothly.

How to Resolve Chrome and Edge White Screen Issues in Windows Server 2022

Step 1: Confirm the Impact of KB5034129 Update

Understanding that KB5034129 is causing app failures is crucial. Confirm issues with all affected applications, including Google Chrome, Microsoft Edge, Firefox, and Adobe software.

Step 2: Access the Registry Editor

Open the Registry Editor by typing regedit into the Windows search bar and pressing Enter. This tool will allow you to make essential changes to resolve the crashing apps.

Step 3: Locate the Chrome Executable Key

Navigate to the following path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options. Look for the key labeled “chrome.exe” to modify.

Step 4: Delete the Registry Key or Use PowerShell

You can delete the key associated with Chrome by selecting it and pressing Delete. Alternatively, use the following PowerShell command to automate this process:

reg.exe delete "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\chrome.exe"/f

Pro Tip: If you’re encountering issues with Edge, modify the command to refer to msedge.exe instead.

Step 5: Alternative Fix by Renaming Executables

If deleting the key is not preferable, you can rename the Edge executable. Change msedge.exe to edge_test.exe, which allows Edge to launch without issues.

Additional Tips

  • Always back up your registry before making changes.
  • Consider checking for additional updates that may resolve issues.
  • Stay informed about Microsoft’s remediation steps for known issues.

Summary

The KB5034129 update has led to various app crashes on Windows Server 2022. This guide provides viable solutions involving the registry and PowerShell to resolve Chrome and Edge issues while retaining critical security updates.

Conclusion

Addressing the app crashes caused by the January 2024 update is vital for maintaining operational efficiency. By following the outlined steps, you can quickly restore functionality to your critical applications without uninstalling necessary security patches.

FAQ (Frequently Asked Questions)

What problems are caused by the KB5034129 update on Windows Server 2022?

The KB5034129 update causes various applications, including web browsers and Adobe products, to crash or display a white screen.

Can I uninstall the KB5034129 update?

Yes, uninstalling the KB5034129 update may resolve the crashing issues but it removes critical security fixes. It is advisable to try other fixes first.