Microsoft Flags Its Own Emails as Junk: An Incredibly Weird Situation

Indeed, you read that correctly: Microsoft is surprisingly categorizing one of its own emails regarding a service price hike as junk mail.

A user shared a screenshot on Reddit that depicted an email from the prominent tech firm based in Redmond. This correspondence informed recipients about an upcoming price increase; however, Outlook, Microsoft’s email platform, mistakenly identified it as junk.

Following this, Outlook provides the recipient with the option to classify the email as junk or not.

This isn’t an isolated incident, as Microsoft has previously flagged its own communications, which can be a beneficial feature. It underscores the company’s commitment to eliminating malware and safeguarding its users against potential threats.

In a recent event, Microsoft also classified its Edge extensions as risky when they posed a vulnerability for possible cyberattacks.

What should you do if you encounter a similar situation? First, verify that the sender is genuine and that the email is indeed from Microsoft—not a fraudulent address like “rnicrosoft.”Cybercriminals are becoming increasingly adept at crafting realistic scams.

Take time to read the content thoroughly, look for any questionable links, and scrutinize the sender’s email address multiple times to avoid falling victim to a scam. Watch for misspellings or altered characters. If you’re uncertain, don’t hesitate to reach out to Microsoft directly or consult the IT security expert within your organization.

Have you gone through a similar experience yourself?

Microsoft identified their own email as junk, an email about a 45% price increase. by u/EasyAsNPV in mildlyinfuriating

This message was identified as junk. We’ll delete it after 30 days.

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Author: Egor Kostenko

My goal is to make complex technical topics simple and accessible. On this site, I gather unique and useful content that not only solves users’ problems but also helps them better understand the capabilities of Windows.


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