How to Fix iPhone Not Receiving Incoming Calls
Key Notes
- Check if Call Forwarding is disabled.
- Turn off Silence Unknown Callers to allow all incoming calls.
- Ensure no Focus modes are active that could block calls.
Resolving Incoming Call Issues on Your iPhone: A Comprehensive Guide
If your iPhone is not receiving incoming calls, this guide provides essential troubleshooting steps to get your device back to normal.
Step-by-Step Solutions for Incoming Call Issues
Step 1: Disable Call Forwarding
If your calls are being forwarded to another number, you won’t receive them on your iPhone. Here’s how to check and disable Call Forwarding:
1.1 – Navigate to your phone’s Settings.
1.2 – Scroll down and tap on Phone.
1.3 – Select Call Forwarding.
1.4 – If enabled, toggle the Call Forwarding switch off.
Pro Tip: Ensure the forwarding number is not set to a temporary or incorrect number.
Step 2: Turn Off Silence Unknown Callers
This feature silences calls from numbers that are not saved in your contacts. To adjust this setting:
2.1 – Open Settings and go back to Phone.
2.2 – Select Silence Unknown Callers.
2.3 – Disable this feature if it is currently enabled.
Pro Tip: Consider whitelist important contacts to prevent miscommunication.
Step 3: Deactivate Focus Modes
Focus modes can block incoming calls, including the Do Not Disturb feature. Here’s how to check:
3.1 – Swipe down from the top-right corner to access the Control Center.
3.2 – Look for any active Focus modes.
3.3 – If any are engaged, tap to disable them.
Pro Tip: Schedule Focus modes only during non-call hours to avoid accidental blocking.
Step 4: Adjust Announce Calls Settings
Changing the Announce Calls functionality can sometimes impact how you receive notifications:
4.1 – Go back to Phone settings.
4.2 – Tap Announce Calls.
4.3 – Set this option to Always to ensure alerts are broadcast regardless of settings.
Step 5: Review Blocked Contacts List
If you’ve blocked numbers, they won’t ring through. To check your blocked contacts:
5.1 – In Settings, tap on Phone.
5.2 – Look for the Blocked Contacts menu.
5.3 – Review the list and make edits as necessary.
Pro Tip: Unblock critical contacts to keep your communication flowing.
Step 6: Change Network Connections
Poor network connections can affect call reception. Here’s how to troubleshoot your network:
6.1 – Go to Mobile Data settings.
6.2 – Tap on Network Selection.
6.3 – Choose a different network type if available, preferably 5G if your iPhone supports it.
Additional Tips
- Ensure your iPhone is updated to the latest software version.
- Restart your iPhone to clear any temporary glitches.
- Contact your service provider to check for any network issues.
Summary
To resolve issues with incoming calls on your iPhone, check settings such as Call Forwarding and Silence Unknown Callers, ensure no Focus modes are active, and verify your network connections are optimal.
Conclusion
By following these troubleshooting steps, you should be able to restore normal functionality to incoming calls on your iPhone. Don’t hesitate to contact your service provider if the issues persist.
FAQ (Frequently Asked Questions)
Why is my iPhone not receiving calls at all?
Verify that Call Forwarding and Silence Unknown Callers are turned off, and check your network connection settings.
How can I tell if my calls are being forwarded?
Check your Call Forwarding settings under the Phone section in your Settings app. If it is enabled, you will see that calls are directed to a different number.