How to Uninstall Dell SupportAssist: A Step-by-Step Guide

Numerous users have encountered difficulties when attempting to uninstall Dell SupportAssist. In this guide, we will provide clear steps to effectively remove this application from your computer.

How to Uninstall Dell SupportAssist?

1. Remove the Application via the Settings Menu

1. To begin, restart your computer to ensure that all files linked to this application are fully unloaded.
2. Make sure these elements are closed: SupportAssist database, SupportAssist log files, and SupportAssist UI. If you have either Command Prompt or Registry Editor open with SupportAssist paths, be sure to close them.
3. Navigate to the Start menu and select Settings.
   

   

4. From there, click on Apps and then select Installed apps.
   

   

5. Find SupportAssist in the list and click on the three dots next to it.
6. Select Uninstall and follow the on-screen instructions.
   

   

After successfully uninstalling, verify if the Dell services have been removed:

1. Press Windows key + R , input services.msc.
   

   

2. Search for any Dell services in the list.
3. If the services are not present, the application has been successfully deleted.
   

   

4. If you still see the services, press Windows key + S to search for cmd, and select Run as administrator.
   

   

5. Execute the following commands:
   sc delete "DellClientManagementService"
sc delete "SupportAssistAgent"
sc delete "DDVDataCollector"
sc delete "DDVRulesProcessor"
sc delete "DDVCollectorSvcApi"
sc delete "DellTechHub"

If the uninstallation hasn’t worked, you may need to attempt the uninstall process again.

2. Manually Delete the Files

1. Go to the directory: C:\Program Files\Dell.
2. Attempt to delete the SupportAssist folder and consider removing SARemediation as well, since it is generally regarded as bloatware.
3. Press Ctrl + Shift + Esc to access the Task Manager.
4. Locate the supportassist processes and terminate them; be sure to stop every instance that is active.
   

   

5. Return to the Dell directory and make another attempt to delete the files.
6. Note that SupportAssist may automatically restart, so you might need to persistently terminate its processes before deleting the files. This might require several attempts.

3. Reinstall SupportAssist and Attempt Uninstallation Again

1. Visit the SupportAssist download page on Dell’s website.
2. Click Download SupportAssist.
   

   

3. Proceed to install the application.
4. Once the installation is complete, try to uninstall it once more.

Is it Advisable to Disable Dell SupportAssist?

Absolutely, it is completely acceptable to disable this application due to its tendency to cause various issues. The only scenario in which you might require it is if you need to get in touch with Dell support.

While uninstalling Dell SupportAssist may pose challenges, it is indeed achievable if you adhere to our outlined methods. This software is known for experiencing numerous technical problems, with many users reporting errors like Dell.SupportAssist.Client.Plugin.IDiags.dll.