How to Stop Dell SupportAssist from Constantly Popping Up: 5 Effective Solutions

The Dell SupportAssist feature can be a frequent nuisance on Windows computers. It often interrupts your work while using an application, or it might even appear during the boot process before Windows fully loads!

This pop-up is typically non-interactive and can linger on the screen for anywhere from 30 to 60 seconds, which can disrupt your productivity and extend the time it takes for Windows to start.

Before diving into potential fixes, try restarting your PC and ensure all outstanding Dell SupportAssist updates are installed to prevent it from appearing. This simple step might resolve the issue for many users!

What actions can I take if Dell SupportAssist continues to appear?

1. Disable Secure Boot (for pop-ups occurring before Windows loads)

1. Shut down your computer, then turn it back on while repeatedly pressing the Esc, Del, F1, F2, F10, or F12 key (the appropriate key varies by manufacturer) to access the BIOS settings.
2. Navigate to the Boot tab and choose Disabled next to Secure Boot.
   

   

3. Save your settings, exit the BIOS, and allow Windows to start normally.
4. After your computer restarts, check to see if the Dell SupportAssist pop-up persists.

Disabling Secure Boot is a common solution for this problem. Simply turning off Secure Boot in the BIOS can effectively mitigate the occurrence of Dell SupportAssist pop-ups.

2. Disable Legacy Boot (for pop-ups occurring before Windows loads)

1. Enter the BIOS setup of your PC and proceed to the Boot or Advanced tab.
2. Find the option labeled Attempt Legacy Boot and set it to Disabled.
3. Save your changes and reboot the computer to see if the issue is resolved.

3. Prevent Dell SupportAssist from starting automatically

1. Open Task Manager by pressing Ctrl + Shift + Esc, then select Startup apps from the left menu.
2. Locate Dell SupportAssist in the list. If it is marked as Enabled, click the Disable button found at the top right corner.
   

   

3. Reboot your PC to apply these changes.

By disabling the Dell SupportAssist startup application, you will prevent the software from launching at boot, thus eliminating the pop-ups!

4. Turn off the Dell SupportAssist Service

1. Press Windows + S to access the search function, enter Services, and select the appropriate result.
2. Find the Dell SupportAssist Service, right-click it, and select Properties.
   

   

3. From the Startup type dropdown menu, choose Disabled, then click on Stop to halt the service.
   

   

4. Select Apply, then OK to confirm the changes.
5. Restart your computer and see if there’s any improvement.

By disabling the Dell SupportAssist Service during startup, you will effectively prevent the software from running, hence stopping the pop-ups!

5. Remove Dell SupportAssist from your system

1. Press Windows + R to open the Run dialog, type appwiz.cpl, and hit Enter.
2. Find Dell SupportAssist in the application list and click on Uninstall.
   

   

3. Follow the prompts to complete the uninstallation process.
4. Remember to also uninstall the Dell SupportAssist OS Recovery Plugin for Dell Update and restart your computer.

If other methods fail, uninstalling Dell SupportAssist is a reliable last resort to eliminate those annoying pop-ups. For thorough removal, you might consider using a specialized uninstaller to remove any residual files and Registry entries.

By uninstalling Dell SupportAssist, you won’t miss out on critical updates, as many are available directly on the official site. You can also use Windows Security for malware scans and tools like Check Disk and Windows Memory Diagnostic for hardware assessments.

If preferred, explore top-rated alternatives to Dell SupportAssist and download one that meets your needs!

Feel free to leave a comment below if you have any questions or wish to share additional fixes with our community.

Author: Egor Kostenko

My goal is to make complex technical topics simple and accessible. On this site, I gather unique and useful content that not only solves users’ problems but also helps them better understand the capabilities of Windows.