3 Effective Solutions to Fix Error Code 2738 in Epic Games Installer

Key Notes

  • Uninstall any conflicting antivirus software, especially McAfee.
  • Modify registry settings and register VBScript for seamless installation.
  • Analyze the setup logs for deeper insights if issues persist.

Effective Solutions to Resolve Epic Games Installer Error Code 2738

Encountering the Epic Games installer error code 2738 can disrupt your gaming experience and prevent you from accessing the platform. This comprehensive guide offers actionable solutions tailored for gamers and Windows users struggling with this frustrating issue.

Resolving Epic Installer Error Code 2738

Step 1: Completely Uninstall McAfee

To start, make sure to disable McAfee Antivirus, then attempt to rerun the Epic Games setup.

If this doesn’t resolve the issue, proceed with a full uninstallation of the antivirus software.

You can use the McAfee Removal Tool for a thorough removal process.

Pro Tip: After removing McAfee, always check if the issue persists, especially if it was once installed on your computer.

Step 2: Edit the Registry and Register VBScript

Begin by pressing the Windows key + S to open the Search box. Type cmd, then right-click and choose Run as administrator.

Next, execute the command: reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f

Finally, run the command: c:\windows\syswow64\regsvr32 vbscript.dll

Pro Tip: Interestingly, some users have resolved this issue just by registering the VBScript without changing any registry settings, so consider trying that first.

Step 3: Analyze the Setup Process

Open the Command Prompt again as previously outlined.

Change the directory to where the setup file is located using the cd command. For instance: cd C:\Users\YourUser\Downloads

Then, run this command, ensuring the msi file name is correct: msiexec /i EpicGamesLauncherInstaller.msi /lv log.txt

If the installation fails, check the log.txt for specific error messages that may provide further clues for troubleshooting.

Pro Tip: This log won’t fix the issue directly, but it can reveal essential details for deeper investigation.

Additional Tips

  • Always verify that your backups are up to date before making significant changes.
  • Consider temporarily disabling other security software during installation.
  • Consult the Epic Games support pages for updates regarding known errors and solutions.

Summary

This guide outlined simple but effective steps to resolve the Epic Games installer error code 2738. From uninstalling McAfee to editing the registry and registering VBScript, these methods can help you regain access to your games.

Conclusion

Resolving the Epic Game installer error 2738 requires a systematic approach, including uninstalling conflicting software and troubleshooting installation procedures. Apply these recommendations to enhance your gaming experience and overcome this hindrance effectively.

FAQ (Frequently Asked Questions)

What is Epic installer error code 2738?

This error usually arises due to conflicts with antivirus software or issues with VBScript on your system, preventing the successful installation of the Epic Games Launcher.

Can I use alternative antivirus software during installation?

Yes, but it’s advisable to temporarily disable any antivirus during installation to prevent conflicts and errors.