Troubleshooting Windows Update Error Code 0xca020007: Step-by-Step Guide

Step 1: Use the Windows Update Troubleshooter

The Windows Update troubleshooter is a built-in tool that can fix common update problems automatically. Follow these steps:

• Press Windows + I to open the Settings menu.
• Navigate to System > Troubleshoot > Other troubleshooters.
• Find Windows Update and click on Run.

Pro Tip: Restart your computer after applying any fixes suggested by the tool.

Step 2: Execute the System File Checker Tool

If issues persist, utilize the System File Checker (SFC) to identify and repair corrupted system files:

• Press Windows + R to open the Run command.
• Type cmd and press Ctrl + Shift + Enter to run Command Prompt as administrator.
• When prompted by User Account Control, click Yes.
• In the command window, type sfc /scannow and hit Enter.

Pro Tip: Allow the SFC scan to complete, as it may take several minutes. Restart after completion.

Step 3: Clear the SoftwareDistribution Folder

Clearing temporary files in the SoftwareDistribution folder can resolve conflicts in Windows Updates. Here’s how:

• Right-click the Start button and select Run.
• Type cmd and press Ctrl + Shift + Enter for admin access.
• Confirm by clicking Yes on the UAC prompt.
• In Command Prompt, type net stop wuauserv and press Enter to stop the Windows Update Service.
• Then, type net stop bits to stop the Background Intelligent Transfer Service.
• Navigate to C:\Windows\SoftwareDistribution in File Explorer.
• Select all contents and delete them, then return to Command Prompt.
• Type net start wuauserv and net start bits to restart the services.

Pro Tip: Ensure you restart your computer for changes to take effect after clearing the folder.

Step 4: Restart the Windows Update Service

Sometimes, simply restarting the Windows Update Service can resolve the error:

• Open the Run dialog again and type services.msc.
• Find the Windows Update service in the list and right-click it, selecting Properties.
• Set the Startup type to Automatic and click Apply.
• Click the Start button in the same window to restart the service.

Pro Tip: If the service is already running, try clicking Stop, then Start again.

Step 5: Reset Windows Update Components

If your Windows Update is hung or not responding, resetting its components can often resolve lingering issues:

In an elevated Command Prompt, enter these commands one after another:

net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat" cd /d %windir%\system32 regsvr32.exe atl.dll regsvr32.exe urlmon.dll regsvr32.exe mshtml.dll regsvr32.exe shdocvw.dll regsvr32.exe browseui.dll regsvr32.exe jscript.dll regsvr32.exe vbscript.dll regsvr32.exe scrrun.dll regsvr32.exe msxml.dll regsvr32.exe msxml3.dll regsvr32.exe wucltui.dll regsvr32.exe msxml6.dll regsvr32.exe actxprxy.dll regsvr32.exe softpub.dll regsvr32.exe wintrust.dll regsvr32.exe dssenh.dll regsvr32.exe rsaenh.dll regsvr32.exe gpkcsp.dll regsvr32.exe sccbase.dll regsvr32.exe slbcsp.dll regsvr32.exe cryptdlg.dll regsvr32.exe oleaut32.dll regsvr32.exe ole32.dll regsvr32.exe shell32.dll regsvr32.exe initpki.dll regsvr32.exe wuapi.dll regvr32.exe wups.dll regsvr32.exe wuaueng.dll regsvr32.exe wuweb.dll regsvr32.exe qmgr.dll regsvr32.exe qmgrprxy.dll regsvr32.exe wucltux.dll regsvr32.exe muweb.dll regsvr32.exe wuwebv.dll netsh winsock reset netsh winhttp reset proxy net start bits net start wuauserv net start appidsvc net start cryptsvc

Reboot your system and try again to perform the Windows update.

What is Windows Update Error Code 0xca020007?

How can I prevent encountering this error in the future?