Fixing the Windows 11 Error: ‘This Alias Cannot Be Added to Your Account’
Key Notes
- Check your alias quota to avoid exceeding limits.
- Verify your internet connection before troubleshooting.
- Consider using an email alias if a phone number fails to register.
How to Effectively Fix Alias Errors on Microsoft Accounts in Windows 11
Many users streamline their login process and enhance security by adding a phone number as an alias to their Microsoft accounts in Windows 11. This guide addresses common issues and provides actionable steps to resolve them.
Deciphering the ‘This Alias Cannot be Added to your Account’ Error
When attempting to add an alias to your Microsoft account, you may encounter an alias error. This commonly occurs due to duplicate phone numbers or emails already linked to other accounts, or temporary system glitches.
Steps to Correct the Alias Addition Error
Step 1: Check Your Alias Quota
Your Microsoft account allows up to ten aliases. To check if you’ve reached this limit:
- Access your account settings on the Microsoft website and go to the ‘Your info’ section.
- If you have ten aliases, identify the ones you no longer use and remove them.
- Follow the prompt to remove any outdated alias, making space for a new addition.
Pro Tip: Regularly review your aliases to keep your account organized.
Step 2: Verify Your Account and Internet Connection
A stable internet connection is essential. Ensure you have connectivity before trying to modify your account settings. If connectivity is good, log out of your account and log back in to refresh it.
Step 3: Use an Alternate Alias Form
If adding your phone number isn’t successful, try using an email alias:
- Log into your Microsoft account and navigate to the ‘Your info’ section.
- Select ‘Add an alias’ and choose to create a new email or add an existing email address.
- Follow the prompts and verify the new email to finalize the process.
Step 4: Remove Phone Number from Other Accounts
If your phone number is linked to another Microsoft account, it may prevent you from adding it to your desired account:
- Visit the account where the number is associated, navigate to ‘Your info’, and find the phone number.
- Select the option to ‘Remove’ or ‘Unlink’ it to clear the way for future use.
Step 5: Restart Your Windows 11 Device
A simple restart can often fix minor glitches that affect your ability to add aliases. Restart your device before attempting to add the alias again.
Step 6: Contact Microsoft Customer Support
If issues persist after trying all the above steps, consider reaching out to Microsoft Support for assistance. They can provide expert guidance on resolving more complex problems.
Summary
Encountering alias errors when adding a phone number to a Microsoft account is a common issue that can usually be resolved with a few straightforward steps. By checking your alias quota, verifying connectivity, and exploring alternative alias options, you can streamline your account management efficiently.
Conclusion
In closing, while errors can occur when managing aliases in Windows 11, you now possess a robust toolkit of strategies to resolve them. Taking a systematic approach can help maintain the security and functionality of your Microsoft account.
FAQ (Frequently Asked Questions)
What is an alias in a Microsoft account?
An alias is a secondary email address or phone number linked to your Microsoft account, providing alternate means of signing in or verifying your identity.
How many aliases can I have on my Microsoft account?
You can have up to ten aliases associated with your Microsoft account.