Troubleshooting Windows Update Error 0x800704c7: Effective Fixes
Key Notes
- Run the Windows Update Troubleshooter to identify issues.
- Utilize SFC and DISM commands for system file repairs.
- Reset Windows Update components if problems persist.
How to Resolve Windows Update Error 0x800704c7 Quickly and Efficiently
Experiencing update error 0x800704c7 on your Windows 10 or Windows 11 system? Here’s a comprehensive guide to help you troubleshoot and fix this issue effectively.
Decoding Windows Update Error Code 0x800704c7
If your Windows installation runs into error code 0x800704c7 while applying updates, do not worry. Below are several tried-and-true methods to help you navigate and resolve this stubborn issue.
Step 1: Run the Windows Update Troubleshooter
The first step to troubleshoot this error is to engage the built-in Windows Update Troubleshooter, which helps detect and mitigate issues regarding updates.
For Windows 11:
- Press Win + I to open Settings.
- Navigate to
System > Troubleshoot > Other Troubleshooters. - From the list, find and select Windows Update, then click Run.
For Windows 10:
- Open Settings through Win + I.
- Go to
Update & Security > Troubleshoot > Additional troubleshooters. - Click on Windows Update and select Run the troubleshooter.
After the troubleshooter completes its process, restart your PC.
Step 2: Execute SFC and DISM Scans
Running the System File Checker (SFC) and Deployment Imaging Service and Management Tool (DISM) can help identify and fix corrupted system files being the root of the update error.
- Launch the Command Prompt as Administrator.
- Input the following command and press Enter :
sfc /scannow. - Once the SFC process finishes, execute:
DISM /Online /Cleanup-Image /RestoreHealth. - After both scans are complete, restart your computer.
Step 3: Reset Windows Update Components
If the previous steps did not resolve your issue, resetting the Windows Update components may be necessary. This process purges corrupted cache files that can obstruct updates.
- Open the Run dialog with Win + R, enter
cmd, and press Ctrl + Shift + Enter to run as admin. - Disable Windows Update services using the following commands:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
After disabling the services, run these commands to rename the cache folders:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
Then restart the Windows Update services:
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Finally, restart your PC to check if the updates can be installed now.
Step 4: Manually Download and Install Pending Updates
If the error still persists, consider downloading the updates manually. You will need the KB number of the failed updates from your Windows update history.
- Visit the Windows Update history pages for your respective version.
- Find the relevant KB number, then go to the Microsoft Update Catalog.
- Search for the KB number and select the relevant package for your system architecture to download.
- Finally, double-click the downloaded
.msufile to initiate the installation.
Additional Tips
- Ensure your system time and date settings are correct.
- Check for any pending third-party application updates that might interfere with the system.
- Consider disabling antivirus software temporarily during updates.
Summary
Resolving Windows Update error 0x800704c7 can be straightforward if you follow the structured approaches outlined. From troubleshooting utilities to manual updates, these methods will get you back on track to receiving the latest updates.
Conclusion
If you’ve encountered an error with Windows updates, know that there are practical solutions available. By systematically applying the troubleshooting steps, you can overcome barriers and enjoy a fully updated system. Don’t hesitate to revisit these steps if you face similar issues in the future.
FAQ (Frequently Asked Questions)
What does the error code 0x800704c7 mean?
The error code 0x800704c7 generally indicates a problem with a required service or corrupted system files, which prevents Windows from completing the installation of updates.
Can I fix this error without losing my files?
Yes, all the methods provided are designed to resolve the error without affecting your personal files or data. However, it is always advisable to back up important files before making system changes.