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Fixing Windows 11/10 Update Error 0x80070490: Step-by-Step Guide

2024/05/12
PC Repair

Key Notes

  • Creating a new user account can resolve profile corruption issues.
  • Deleting old user profiles via the registry can help clear persisting errors.
  • Running built-in troubleshooters is essential for fixing update errors.

Unlocking the Secrets of Windows Update Error 0x80070490

Facing the frustrating update error code 0x80070490 can disrupt your experience on Windows. This guide tackles the common reasons for this error and provides a comprehensive seven-step approach to resolve it effectively.

Step 1: Create a New User Account

Step 1: Set Up a Fresh User Account

Begin by creating a new user account to circumvent any problems arising from the original corrupted profile. Follow these detailed steps:

  • Open Settings using Win + I.
  • Navigate to Accounts and select Your Info.
  • On the right, click on Sign in with a local account instead.

Step 2: Follow the On-Screen Instructions

Complete the setup by signing in with your new user ID and password. This should help eliminate the updating issues associated with the previous account.

Step 2: Remove Old User Profiles from the Registry

Step 3: Delete Legacy User Profiles

If the issue persists, removing old user profiles from the registry can be effective:

  • Press Win + R to open the Run dialog.
  • Type regedit and click OK.
  • Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore

Step 4: Identify and Delete User Folders

Locate folders starting with S-1-5-21 (e.g., S-1-5-21-3105168380-3071851799-381973337-1001 ) and right-click to delete all matching keys. Close the registry and restart your computer.

Step 3: Run the Update Troubleshooter

Step 5: Address Update Issues with the Troubleshooter

The Update Troubleshooter can help resolve any underlying problems:

  • Access Settings via Win + I.
  • Go to Update & Security followed by Troubleshoot.
  • Select Additional troubleshooters.
  • Click Windows Update and then Run the troubleshooter.

Step 4: Conduct SFC and DISM Scans

Step 6: Run System File Checker and DISM Tools

Corrupted system files may lead to the error:

  • Open Command Prompt as an administrator.
  • Enter sfc /scannow and press Enter.

Step 7: Execute DISM Commands

After the SFC scan, execute this command to repair the Windows image: DISM.exe /Online /Cleanup-image /Restorehealth. Restart your computer afterward.

Step 5: Reset Windows Update Services

Step 8: Restart Windows Update Services

Sometimes, resetting Windows Update Services can resolve the error:

  • Open the Search window using Win + S and type services.
  • Locate the services: Background Intelligent Transfer Service, Cryptographic Services, MSI Installer, and Windows Update.
  • Ensure all these services are running. If not, right-click and select Start.

Step 6: Rename the SoftwareDistribution Folder

Step 9: Rename SoftwareDistribution to SD.old

If corruption occurs within the SoftwareDistribution folder, renaming it may help:

  • Open the Run dialog with Win + R.
  • Type services.msc and hit OK.
  • Stop the Windows Update service.
  • Navigate to C:\Windows and rename the SoftwareDistribution folder to SD.old.
  • Also rename catroot2 in C:\Windows\System32 to catroot2.old.
  • Restart the Windows Update service and reboot your computer.

Step 7: Manually Install the Latest Cumulative Update

Step 10: Manually Download and Install Updates

As a last resort, manually install the latest cumulative update:

  • Visit the Windows 10 Update History page.
  • Find your current build version and copy the KB number (like KB4577063).
  • Search for the KB number on the Update Catalog page.
  • Download the appropriate package and run the setup file. Let the installation process complete.

Additional Tips

  • Backup all important files before making registry changes.
  • Keep your system updated with the latest security patches.
  • Consider checking for hardware issues that might affect performance.

Summary

Resolving Windows update error 0x80070490 involves a systematic approach, starting from user profile adjustments to performing crucial system scans. By following the outlined steps, you can ensure a smoother update experience and maintain the integrity of your Windows operating system.

Conclusion

Confronting update error code 0x80070490 need not be an arduous task. By applying the provided methods, you significantly increase the likelihood of resolution. Should you continue facing challenges, seeking further assistance is highly encouraged. Remember to share your experience and insights in the comments, as they may prove valuable to fellow users.

FAQ (Frequently Asked Questions)

What causes the Windows update error 0x80070490?

This error usually occurs due to user profile corruption, outdated system files, or issues with Windows Update Services.

How can I prevent this error from happening again?

Ensure regular system updates, perform routine maintenance on your PC, and consider using a reliable antivirus program to protect against corruption.

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