How to Fix Unknown Error in ChatGPT While Uploading PDF Files

At times, you might encounter an “Unknown error occurred”message in ChatGPT when trying to upload a PDF. When this happens, accessing the content within your file can become impossible. Fortunately, there are solutions available, and this article will guide you through the process of resolving this issue.

What could be causing the inability to upload documents to ChatGPT?

Typically, this issue arises due to compatibility problems or oversized files. Certain file formats may also lead to these upload challenges.

How can I resolve the “Unknown error occurred”in ChatGPT during PDF uploads?

Before delving into more complicated solutions, consider trying to split the PDF file or utilizing the ChatGPT mobile app instead.

1. Utilize the Print to PDF function

1. Open the problematic PDF document.
2. Select the Print option and choose Microsoft Print to PDF as your printing device.
   

   

3. Now, click on Print and save the file in your desired location.
4. After saving, try uploading the new document to ChatGPT.

2. Convert the PDF to DOC format for uploading

1. Start by accessing Google Drive.
2. Click on New, then select File upload.
   

   

3. Choose your PDF file and initiate the upload.
4. After uploading, find the file and click on the three dots beside it.
5. Select Open with and then choose Google Docs.
   

   

6. Navigate to File, then Download, and select Microsoft Word.
   

   

7. Once your file is downloaded, attempt to upload it to ChatGPT.

Alternatively, you can employ PDF to Word conversion tools if this method proves effective for you.

3. Implement OCR or change the file to JPG format

1. Visit OnlineOCR.
2. Select Select file to upload your PDF.
   

   

3. Press Convert and allow the process to complete.
4. When finished, click on Download Output File.
   

   

5. Upload the resultant file to ChatGPT.

If this method proves successful, consider investing in OCR software, especially if you have numerous PDFs to process. The same approach applies if you decide to convert your PDF to JPG.

4. Compress the PDF file into a ZIP and upload

1. Locate the PDF document on your computer.
2. Right-click and select Compress to ZIP file.
   

   

3. After creating the ZIP file, upload it to ChatGPT.
4. Request ChatGPT to extract and analyze the PDF contents.

Experiencing an unknown error while uploading PDF files to ChatGPT can be quite frustrating, but we hope these solutions will assist you in resolving the issue.

Author: Egor Kostenko

My goal is to make complex technical topics simple and accessible. On this site, I gather unique and useful content that not only solves users’ problems but also helps them better understand the capabilities of Windows.