Resolving the Time Sync Failed Error on Windows: A Complete Guide

Key Notes

  • Ensure your date & time settings are set to adjust automatically.
  • Verify that Windows Time service is running and set to automatic.
  • Use the command prompt for a manual time synchronization if initial steps fail.

Resolving the Time Sync Failed Issue on Windows 11/10: A Comprehensive Guide

Experiencing installation failures for updates on Windows 11 or 10? This guide provides detailed solutions to rectify the “Time Sync Failed” issue, ensuring successful system updates.

1. Utilize Sync Now in Settings

Step 1: Access Date & Time Settings

To enable proper time settings, ensure it is automatically adjusted:

  • Press Windows + I to open Settings.
  • Click on “ Time & language ” in the sidebar followed by Date & Time on the right pane.

Step 2: Enable Automatic Time Settings

In the Date & Time section, scroll down to Set time automatically and toggle it to On.

Step 3: Sync the Time

Now scroll down to find Sync now under Additional settings and click on it.

Pro Tip: Restart your PC for changes to take effect fully.

2. Verify Windows Time Service

Step 4: Enable Windows Time Service

If synchronization still fails, configure the Windows Time service to start automatically:

  • Press Win + S to open Windows Search and type “Services”.
  • Select the Services application.
  • Scroll to find Windows Time, double-click it, set its Startup type to Automatic, and start it.

Pro Tip: Reboot your computer to ensure service settings are applied.

3. Force Time Sync via Command Prompt

Step 5: Execute Sync Commands

If issues persist, use Command Prompt to force synchronization:

  • Press Win + X and select Terminal (Admin).
  • When prompted, allow the program to make changes.
  • Switch to Command Prompt.
  • Enter the following commands sequentially, pressing Enter after each:

net stop w32time w32tm /unregister w32tm /register net start w32time w32tm /resync

4. Update Internet Time Settings

Step 6: Check Internet Time Configuration

Alter your Internet time server settings by following these steps:

  • Open Control Panel and navigate to Clock & Region.
  • Click “ Set the time and date ” and then go to the Internet Time tab.
  • Click Change settings, check the box for “Synchronize with an Internet time server” and click Update now.

5. Activate Time Synchronization Feature

Step 7: Enable Time Synchronization in Task Scheduler

To ensure synchronization runs smoothly, adjust Task Scheduler settings:

  • Press Windows + R, type taskschd.msc, and hit OK.
  • Expand Task Scheduler Library and proceed to Microsoft > Windows > Time Synchronization.
  • Right-click on SynchronizeTime and select Enable.

6. Adjust SpecialPollInterval Registry

Step 8: Edit Registry Entry for Polling Interval

Modify the registry if time settings are not syncing:

  • Right-click on the Windows icon and select Run.
  • Type “Regedit” and press OK.
  • Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpClient.
  • Locate or create a new entry named SpecialPollInterval and set its value to 21600 (in seconds).

7. Execute System File Checker

Step 9: Run SFC for System File Integrity

Use the System File Checker to find and repair corrupt system files:

  • Launch the Run dialog with Win + R.
  • Type CMD and press Ctrl + Shift + Enter.
  • In the Command Prompt, enter the following command:

sfc /scannow

Summary

This guide provides a series of actionable steps to rectify the “Time Sync Failed” issue on Windows 10 and Windows 11, ensuring your OS can efficiently install updates and other features.

Conclusion

By following the methods outlined in this guide, you can effectively resolve the time synchronization issues on your Windows device, enhancing functionality and ensuring successful updates.

FAQ (Frequently Asked Questions)

What should I do if the time sync issue persists?

Consider restoring your Windows to a previous state or seeking professional support if the issue continues after applying all solutions.

How do I check my current time server?

You can inspect your current time server settings via the Internet Time tab in the Date & Time settings of the Control Panel.