Resolving PIN Error 0x80280013 on Windows Computers

2024/04/24

Key Notes

Check for corrupted files in the NGC folder.
Use Safe Mode to access troubleshooting options.
Ensure Windows and BIOS are up-to-date.

Troubleshooting PIN Error 0x80280013 on Your Windows PC

Encountering PIN Error 0x80280013 on your Windows PC can be a significant hurdle in accessing your system. This guide will walk you through the causes of this error and how to fix it effectively.

Step-by-Step Solutions to Fix PIN Error 0x80280013

If you’re experiencing the PIN Error 0x80280013, follow these troubleshooting steps:

Step 1: Log In Using Your Windows Password

Begin by logging into your computer with your Windows password. Once logged in, you can modify or eliminate your PIN:

Right-click on the Start menu and choose Settings.
Select Accounts from the menu on the left.
Click on Sign-in options on the right pane.
Expand the PIN (Windows Hello) section and select Change PIN or Remove as needed.

Pro Tip: Removing the PIN will reset your login method to use only your password, which you can set up again later if needed.

Step 2: Remove the NGC Folder in Safe Mode

If you’re unable to log in, you should boot the PC into Safe Mode to delete the corrupted NGC folder:

Press Win + R to open the Run dialog, type MSConfig, and hit Enter.
In the System Configuration window, navigate to the Boot tab.
Select the Safe boot option, then click Apply and OK.
Restart your computer to enter Safe Mode.

Once in Safe Mode:

Press Win + E to open File Explorer and navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft.
Locate the NGC folder and delete it.

Pro Tip: Ensure to restart your PC after deleting the NGC folder and test logging in again.

Step 3: Update Windows or Roll Back Updates

Ensure that your Windows operating system is up-to-date, which could fix the error:

Press Win + I to open the Settings app, then click on Windows Update.
Click Check for updates and allow any updates to install.
If necessary, roll back troublesome updates by selecting Update history, then Uninstall updates.

Summary

Resolving PIN Error 0x80280013 primarily involves either logging in with a password to make changes or booting into Safe Mode to eliminate corrupted files. Always ensure your Windows is up-to-date to prevent such errors.

Conclusion

By following these troubleshooting steps, you can effectively address and resolve the PIN Error 0x80280013 on your Windows PC, restoring your ability to log in smoothly.

Frequently Asked Questions

What is a Windows PIN?

A Windows PIN is a numeric code used to log into a Microsoft account, providing an easy and secure way to access your computer.

Is a password or a PIN better for Windows security?

Generally, longer passwords with varied character types offer stronger security, but a securely crafted PIN can also suffice for personal use. Choose what you’re most comfortable with, keeping best security practices in mind.