Steps to Resolve Store Error 0x8007064a on Windows 11 and Windows 10

Key Notes

  • Run the Windows Store Apps Troubleshooter.
  • Repair or Reset the Microsoft Store application.
  • Re-register Windows DLL files to resolve errors.

Resolving Store Error 0x8007064a on Windows 10 and 11

Store Error 0x8007064a can disrupt the functionality of the Microsoft Store, preventing users from installing or updating applications. In this guide, we will explore practical solutions to overcome this error and restore normal Store operations on both Windows 10 and 11.

Solutions for Store Error 0x8007064a

Encountering the error code 0x8007064a while opening Microsoft Store or updating apps can be frustrating. Try the following methods to troubleshoot and resolve the issue:

Step 1: Run the Windows Store Apps Troubleshooter

To utilize the built-in troubleshooter in Windows for Store apps, follow these steps:

Windows 11:

  • Press Win + X and select Settings.
  • Navigate to System > Troubleshoot > Other troubleshooters.
  • Locate Windows Store Apps and click Run.
  • Follow on-screen instructions to complete the troubleshooting process.
  • This may directly fix the ongoing issue or provide recommendations.
  • If a fix is applied, restart your computer to see if it resolves the error.

Windows 10:

  • Open Settings by pressing Win + I.
  • Go to Update & Security > Troubleshoot > Additional troubleshooters.
  • Click on Windows Store Apps and select Run the troubleshooter.

Follow the prompts in the troubleshooting window, and check if the error 0x8007064a is resolved.

Step 2: Repair or Reset Microsoft Store

If troubleshooting fails, you may need to repair or reset the Microsoft Store application. Here’s how:

  • Open Settings by pressing Win + I.
  • Select Apps > Apps and Features.
  • Find and click on Microsoft Store, then select Advanced options.
  • Scroll to the Reset section and click Repair first.
  • If the error persists, proceed to click Reset.

Step 3: Re-register Missing DLL Files

Store Error 0x8007064a could stem from missing or corrupt DLL files. Here’s how to re-register them:

  • Press Win + X and choose Windows Terminal (Admin).
  • Authorize the action by clicking Yes on the UAC prompt.
  • Launch Command Prompt as administrator with Ctrl + Shift + 2.
  • In the terminal, execute the following commands one by one:

regsvr32.exe atl.dll regsvr32.exe urlmon.dll regsvr32.exe mshtml.dll regsvr32.exe shdocvw.dll regsvr32.exe browseui.dll regsvr32.exe jscript.dll regsvr32.exe vbscript.dll regsvr32.exe scrrun.dll regsvr32.exe msxml.dll regsvr32.exe msxml3.dll regsvr32.exe msxml6.dll regsvr32.exe actxprxy.dll regsvr32.exe softpub.dll regsvr32.exe wintrust.dll regsvr32.exe dssenh.dll regsvr32.exe rsaenh.dll regsvr32.exe gpkcsp.dll regsvr32.exe sccbase.dll regsvr32.exe slbcsp.dll regsvr32.exe cryptdlg.dll regsvr32.exe oleaut32.dll regsvr32.exe ole32.dll regsvr32.exe shell32.dll regsvr32.exe initpki.dll regsvr32.exe wuapi.dll regsvr32.exe wuaueng.dll regsvr32.exe wuaueng1.dll regsvr32.exe wucltui.dll regsvr32.exe wups.dll regsvr32.exe wups2.dll regsvr32.exe wuweb.dll regsvr32.exe qmgr.dll regsvr32.exe qmgrprxy.dll regsvr32.exe wucltux.dll regsvr32.exe muweb.dll regsvr32.exe wuwebv.dll

  • After successfully re-registering all necessary DLLs, run this command to reset the network:

    • netsh reset winsock

  • Close the terminal and restart your machine.
  • Log back in to confirm if the Microsoft Store functions properly.

Step 4: Verify and Enable Windows Update Services

Often, disabled update-related services can trigger error 0x8007064a. Here’s how to ensure they are active:

  • Press Win + R to open Run.
  • Type services.msc and hit OK.
  • In the Services window, look for the following services:

Application Identity Background Intelligent Transfer Service Cryptographic Services Microsoft Store Install Service Windows Update

  • Check the status of each service. If any are disabled, right-click and select Start.
  • If already running, right-click and select Restart for a fresh start.

Close the Services window and restart your PC to check if the Store functions correctly.

Step 5: Restore to a Previous System Restore Point

If the error continues after all attempts, consider restoring your system to an earlier point:

  • Confirm that you have a restore point available.
  • Restoration may remove apps and settings made after the point was created, so back up necessary data first.
  • Launch the System Restore from Control Panel and follow the prompts to revert to the selected point.

Restoring the system can often resolve obscure errors and get your Microsoft Store back to its expected functionality.

Summary

This guide has provided various methods to troubleshoot and resolve Store Error 0x8007064a in Windows 10 and 11, from running the troubleshooter to re-registering DLL files and restoring to a previous point. Following these steps can help restore access to the Microsoft Store and improve your overall Windows experience.

Conclusion

Store Error 0x8007064a doesn’t have to hinder your app activities on Windows. Use the solutions provided in this guide to methodically troubleshoot and resolve the issue, enabling you to get the most out of your Microsoft Store experience. Don’t hesitate to reach out for further help if the problem persists.

FAQ (Frequently Asked Questions)

How do I find the Microsoft Store in Windows 11?

By default, the Store icon is located on the taskbar. If it’s missing, press Win + S and search for “Microsoft Store” to locate it.

How do I reset the Microsoft Store?

You can reset the Microsoft Store by opening Command Prompt as an administrator and executing the command WSReset.exe. The Microsoft Store will automatically start when the command completes.