How to fix Steam Unable to Load Web Page Unknown Error 138 or 130 on Windows PC

Key Notes

• Adjust Windows Firewall settings to allow Steam access.
• Disabling conflicting third-party apps can resolve connectivity issues.
• Ensure proper proxy settings to maintain internet connectivity for Steam.

Eliminate Steam Errors 130 and 138: Quick Fixes for Gamers

Steam errors 130 and 138 can impede your gaming experience, appearing as frustrating messages on your client. This guide helps you troubleshoot and resolve these issues with easy, actionable steps.

Understanding Steam Error Code 138

Steam error code 138 signals a failure in loading web pages within the client, marked by the message “Failed to load web page (unknown error).” This creates barriers to content access, whether it’s store pages or community features. The firewall settings are often the main obstacle, blocking Steam’s access to necessary online resources.

Resolution for Error 138: Adjusting Firewall Settings

Your firewall, serving as a guardian for your system, may sometimes inadvertently restrict Steam from functioning. Here’s how you can adjust these settings:

• Open the Start menu, search for “Windows Defender Firewall, ” and select it.
• Click on “Allow an app or feature through Windows Defender Firewall.”
• Select “Change settings” and provide admin credentials if prompted.
• Find Steam in the list; if missing, click “Allow another app” to add it.
• Check both the “Private” and “Public” boxes next to Steam.
• Press “OK” to confirm your changes.

Restart Steam and see if the issue resolves; this setting allows Steam to navigate your network freely.

Resolution for Error 138: Disabling Conflicting Applications

Sometimes third-party applications can block Steam’s internet access. Follow these steps to eliminate any interference:

• Launch Task Manager by pressing Ctrl + Shift + Esc.
• Look through the “Processes” tab for apps that might hinder Steam.
• Right-click the suspicious application and select “End Task.”

By removing potential disturbances, you give Steam a clearer pathway to connect.

Understanding Steam Error Code 130

Error code 130 appears with the message “Unable to connect to the internet, ” signifying a loss of communication with the Steam servers. This can manifest as an inability to browse the store or manage downloads, essentially stranding you without access.

Resolution for Error 130: Correcting Proxy Settings

Incorrect proxy settings can sever your internet connection to Steam. To correct this, follow these steps:

• Open the Start menu and type “Internet Options” to access it.
• In the “Connections” tab, select “LAN settings.”
• Uncheck “Use a proxy server for your LAN, ” or enter the correct settings if applicable.
• Click “OK” to apply changes, then close the Internet Options window.

Upon doing this, restart Steam to check if the error persists.

Resolution for Error 130: Updating Network Adapter Driver

Ensuring your network adapter driver is updated is essential for seamless connectivity. Here’s how to update it:

• Right-click the Start menu and open Device Manager.
• Expand “Network adapters” and find your network device.
• Right-click it and choose “Update driver.”
• Select “Search automatically for updated driver software” and follow the prompts.

After updating, reboot your system and relaunch Steam to confirm the fix.

General Solutions for Both Errors

Both errors thrive on unstable internet connections. Rebooting your router is a straightforward method to refresh your connection. Also, reconsider your antivirus settings, as these could unwittingly obstruct Steam. Running a scan may also identify underlying issues due to malware.

Summary

To overcome Steam errors 130 and 138, follow the outlined steps to adjust firewall settings, correct proxy configurations, and update drivers. These actions should restore your connectivity and enhance your gaming experience.

Conclusion

By implementing the recommended fixes, you should be back online enjoying your games in no time. Remember, persistence sometimes yields the best results when troubleshooting connectivity issues.

FAQ (Frequently Asked Questions)