How to Resolve SIMS Delivery Error Effectively

Step 1: Repair the Game Files

Begin by verifying and repairing the game files, as this may fix corrupted or outdated data. Here’s how:

For Origin:

• Launch the Origin client and navigate to your Game Library.
• Locate The Sims 4, right-click, and choose Repair.
• Allow the repair process to complete, then restart the game to check if the error persists.

For Steam:

• Open the Steam client and go to the Library.
• Right-click on The Sims 4, select Properties, and navigate to the Installed Files tab.
• Press Verify the integrity of game files and relaunch the game.

Pro Tip: Regularly check for game updates to avoid similar issues in the future.

Step 2: Remove Corrupted Mods

If you have mods installed, a corrupted one might trigger the SIMS DELIVERY ERROR.

• Open File Explorer by pressing Win + E.
• Navigate to Documents > Electronic Arts > The Sims 4.
• Go to the Mods folder, select all files with Ctrl + A, then cut them with Ctrl + X.
• Paste the files elsewhere using Ctrl + V and restart The Sims 4.

Pro Tip: Only reinstall mods that you’re sure are compatible with the latest game updates.

Step 3: Clear the Game Cache

Clearing the game’s cache can resolve issues with corrupted files.

• Using File Explorer, navigate to Documents > Electronic Arts > The Sims 4.
• Find the localthumbcache.package file and delete it.
• Open The Sims 4 again to see if this fixes the issue.

Pro Tip: Regularly clearing cache files may enhance your game’s performance.

Step 4: Whitelist The Sims 4 and Origin in Your Antivirus

Your antivirus program may block essential files from downloading. Here’s how to whitelist:

• Access the Windows Security app through Windows Search.
• Select Virus & threat protection then Manage settings.
• Click Add or remove exclusions under exclusions.
• Press Add an exclusion and choose File to add the game’s executables.
• Restart your game to see if the error is resolved.

Pro Tip: Consider checking your antivirus logs if the error continues for more insights.

Step 5: Reset The Sims 4

Resetting the game may clear overlooked corrupted files. Here’s how:

• Open File Explorer and head to Documents > Electronic Arts.
• Right-click on the The Sims 4 folder and press Shift + Delete to delete permanently.
• Restart your computer and relaunch The Sims 4 to check if the problem is fixed.

Pro Tip: Backup your saves before resetting to avoid any loss of progress.

Step 6: Reinstall The Game

If all else fails, uninstalling and reinstalling may be necessary. Here’s how:

For Origin:

• Open Origin, navigate to your Game Library.
• Right-click on The Sims 4 and go to Manage > Uninstall.
• Once uninstalled, reboot your PC, then reinstall the game through Origin.

For Steam:

• Open Steam, head to your Library.
• Right-click The Sims 4 and click on Manage > Uninstall.
• Confirm the uninstallation, restart your computer, and reinstall the game.

Pro Tip: Ensure you have a stable internet connection during the reinstallation process.

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