How to Fix Recoverable Signature Issues in Microsoft Word: 3 Effective Solutions
If you’ve encountered the Recoverable signature message in Microsoft Word, you’re not alone. In this guide, we’ll explore various solutions to help you resolve this issue.
What does a recoverable signature signify in Word?
This notification indicates a problem with your certificates. The certificate might be untrusted or lack a specified Certificate Revocation List (CRL).
What Should You Do When a Recoverable Signature Message Appears in Microsoft Word?
1. Trust the User’s Identity
- Double-click on the signature.
- Then, select Click here to trust this user’s identity.
- The issue should be resolved after this step.
2. Transfer the Certificate to the Trusted People Group
- Press the Windows key + R , type mmc, and hit Enter .
- Select File and click on Add/Remove Snap-in.
- Choose Certificates and click on Add.
- Pick Computer account then Local computer and click Finish.
- Click OK to confirm your selections.
- Navigate to Personal and select Certificates.
- Highlight your certificate, right-click on it, and select Cut.
- Navigate to Trusted People, then click on Certificates.
- Right-click in the right pane and choose Paste.
Once the certificate is relocated, check if the issue persists.
3. Verify the CRL Specification for Your Certificate
- Make sure your certificate includes a CRL distribution point.
- The CRL distribution points should be detailed in the issued certificates.
- If an intermediate Certification Authority (CA) is utilized, both CRLs must be specified and maintained; one for Root CA-issued certificates and another for those issued by the intermediate CA.
If you continue facing the Recoverable signature – The signer’s certificate cannot be verified issue in Microsoft Word, you may need to create a new certificate using SelfCert.exe.
Have you discovered any other solutions to resolve the signature certificate verification issue in Word? If so, please share your experiences in the comments below.
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