How to Fix No Internet Connection Issues After Router Reset

Restarting the router can often solve various connectivity problems, yet in some cases, it may lead to new issues. We’ve observed that after performing a reset, a wireless network may be established, but connected devices often fail to access the Internet. In this article, we’ll explore how to troubleshoot when there is no Internet connection after a router reset.

Why Does My Router Indicate Connection But No Internet Access?

When your router shows that it is connected yet there is no Internet access, a range of issues could be responsible. A frequent culprit is the inability of the router to re-establish a link with the Internet Service Provider (ISP). Problems such as damaged cables or incorrect configurations may lead to the router displaying connectivity without actual Internet access. Outdated devices or firmware problems with the router itself can contribute to this lack of connection.

Resolving No Internet Access After Router Reset

If you’re experiencing no Internet connectivity following a reset of routers like TP-Link, CISCO, etc., here are practical solutions you can implement on your Windows computer:

1. Examine physical connections
2. Perform a power cycle on your router
3. Reconfigure the router settings
4. Update the router firmware
5. Reset your computer’s network settings
6. Reset network protocols
7. Switch to Google Public DNS servers

Let’s delve into this troubleshooting procedure.

1] Examine Physical Connections

Beginning with physical connections is crucial, as it often points to the most straightforward issues that may be overlooked. Loose or disconnected cables could be the problem, so ensure that all wires are securely plugged into the correct ports on both the modem and the router. If your setup consists of a separate modem and router, be certain that the network cable is connected to the modem’s WAN or Internet port, and use an Ethernet cable to link the modem’s Ethernet port to the router’s WAN port. Additionally, verify that your ISP’s cable is correctly connected to the router’s WAN port.

2] Power Cycle Your Router

In addition to resetting your router, performing a power cycle can be beneficial. This involves unplugging all cables, waiting for approximately one minute, and then reconnecting them. This process allows your router to refresh its configurations and can resolve existing issues.

3] Reconfigure Router Settings

Reconfiguring the router may help ensure a proper connection to your ISP. Start by rebooting your router to clear any existing settings and then proceed with reconfiguration.

1. Access the router settings by opening a web browser and entering the router’s IP Address, usually found on a label at the back of the device.
2. Log in with the default username and password, or use combinations like admin/admin or admin/1234/0000.
3. Follow the on-screen prompts to set your connection type and adjust the wireless network settings accordingly.

After making these changes, reboot both your router and device to check if Internet connectivity is restored.

4] Update Router Firmware

It may be time to update your router’s firmware if it hasn’t been done in some time. Consult the router’s technical support or look for firmware updates on the official website. Here are the steps to follow:

1. Open your web browser and visit the router manufacturer’s website.
2. Navigate to the Support section from the Menu tab, input the router’s model number, and hit Enter.
3. Go to the Downloads section to find the latest version of the firmware, then download it to your device.

Once you have the firmware file, return to the router login page, find options labeled Upgrade, Admin, or Firmware, select it, then click Browse to locate the downloaded file and press Open. Finally, click the Update or Upgrade button.

5] Reset the Computer’s Network

If one of your computers fails to connect to the network following a router reset, it might be time to restore its network settings to default. Resetting your network protocol can fix this if settings have become corrupted. Follow these instructions:

1. Press Win + I to access the Settings menu, then select Network & internet settings.
2. Scroll down and opt for Advanced Network settings, then find More Settings further down.
3. Select it, click on Network Reset, and then hit the Reset Now button.

Allow the process to complete and then reboot your system.

6] Reset Network Protocols

Next, you’ll want to reset your network protocols, which handle connection building and packet transport. To accomplish this, open Command Prompt as an administrator and execute the following commands:

Reset IP

netsh int ip reset

Reset Winsock

netsh winsock reset

Flush DNS

ipconfig /flushdns

Once you’ve completed these steps, check to see if your Internet is functioning again.

7] Switch to Google Public DNS

In instances where DNS settings are incorrect, the device may struggle to resolve website addresses, resulting in no Internet access. If your DNS server is overloaded or having difficulties, it may be wise to transition to a more stable DNS server. Here’s how:

1. Access Control Panel.
2. Navigate to Network & Sharing Center.
3. Click the hyperlink next to your Connections.
4. Then, select Properties.
5. Double-click on Internet Protocol Version 4, select Use the following DNS server addresses, and set them as follows to utilize Google Public DNS: Preferred DNS Server: 8.8.8.8, Alternate DNS Server: 8.8.4.4.

After confirming these settings, click OK and ensure your Internet connection is restored.

We hope that these solutions enable you to reconnect and utilize the Internet after following the suggestions outlined in this article.

What Happens When I Factory Reset My Router?

A factory reset of a router or similar device forces it to revert to its initial settings as it was provided by the manufacturer. This action erases all customized configurations, including login credentials and security settings. However, a factory reset is a substantial step and should be considered a last resort. Before opting for this, explore the simpler solutions discussed above.

Source