How to Fix IDrive Backup Stuck on Preparing File List: 3 Effective Solutions

Several users have encountered issues with IDrive where the backup process becomes unresponsive during the preparation of the file list, halting the file backup. Fortunately, there are solutions to resolve this problem, and this guide will walk you through the steps necessary to fix it.

What should I do if IDrive gets stuck on preparing the file list?

Before pursuing any complex fixes, it’s advisable to leave the application running for several hours or even overnight to see if the situation resolves itself. Additionally, consider modifying the frequency of your scheduled backups.

1. Adjust IDrive Settings

1. Launch the IDrive application.
2. Go to the Settings menu.
   

   

3. Find the option labeled Optimize CPU resources and make sure it is enabled.
   

   

After completing these adjustments, your issue should be resolved, allowing you to continue backing up your files.

2. Modify the Backup List

1. Ensure you are using the latest version of the application. You can download IDrive from the official site.
2. Open the app and verify that Continuous Data Protection is turned off.
   

   

3. Inside the application, select the Modify option.
   

   

4. Uncheck all folders currently selected for backup, then hit OK.
5. Click on the Modify button again.
6. Select the specific folders you wish to back up and confirm by clicking OK.
7. You can choose to back up these folders manually or set up a scheduled backup.

3. Verify That Required Services Are Active

1. Press Ctrl + Shift + Esc to access the Task Manager.
2. Identify and terminate all IDrive processes.
   

   

3. Press Windows + R , type services.msc, and hit Enter .
   

   

4. Find the Volume Shadow Copy service, double-click on it.
5. Hit the Stop button to halt the service, then set the Startup Type to Automatic. Finally, click the Start button.
   

   

6. Repeat this process for IDrive services and the Microsoft Software Shadow Copy Provider service.

These troubleshooting steps should assist you in resolving the issue of IDrive backup being stuck on preparing the file list. Be sure to try them out.

If you are facing other issues with IDrive backup, be sure to check some of our additional solutions.

For a comprehensive understanding of IDrive, consider reading our detailed review to gather more insights on the software.

Author: Egor Kostenko

My goal is to make complex technical topics simple and accessible. On this site, I gather unique and useful content that not only solves users’ problems but also helps them better understand the capabilities of Windows.