How to Fix iCloud Storage Info Not Loading on iPhone

Are you encountering the error “Unable to load storage info in iCloud” on your iPhone? This warning appears when your iPhone fails to retrieve storage information from iCloud. The issue could stem from various factors such as network connectivity problems or iCloud server issues. Fortunately, resolving this problem is straightforward, and you can follow these solutions.

Fix 1 – Check Your Network and Reconnect

In many cases, the issue is related to network connectivity. iCloud requires an active internet connection to fetch the storage information from the cloud server.

Step 1 – Open the Control Center by swiping down from the top-right corner of the screen.

Step 2 – Ensure that either Wi-Fi or Cellular data is enabled.

Return to the iCloud page in your iPhone Settings and check if you can now see the current storage status.

Fix 2 – Perform a Force Restart

If you still can’t access the iCloud storage information, try performing a force restart on your device.

Step 1 – First, quickly press and release the Volume Up button.

Step 2 – Then quickly press and release the Volume Down button.

Step 3 – Next, press and hold the Power button until your iPhone restarts. You’ll see the familiar Apple logo during the reboot process.

Once your device has restarted, head back to the iCloud page to see if you can access the storage information.

Fix 3 – Reset All Settings

Resetting your iPhone’s settings can help resolve issues with your iCloud settings.

Step 1 – Go to the Settings page on your iPhone.

Step 2 – Navigate to the General section.

Step 3 – Scroll down and tap on “Transfer or Reset iPhone.”

Step 4 – Tap the “Reset” option.

Step 5 – Select “Reset All Settings” from the list available.

Your iPhone will require you to enter your security code to proceed with the reset.

Step 6 – After entering the code, tap “Reset Settings” to initiate the reset. This process will require your iPhone to reboot.

Unlock your iPhone, reconnect to Wi-Fi or use cellular data, and check if you can now see the iCloud storage information.

Fix 4 – Sign Out of iCloud and Sign Back In

Logging out of your iCloud account and subsequently signing back in could resolve the issue.

Step 1 – Open the Settings page.

Step 2 – Tap on the Apple ID banner at the top of the page.

Since iCloud is strongly linked to your Apple ID, logging out should help.

Step 3 – Tap on the “Sign Out” option on the page to log out of your Apple ID.

You may need to enter your Apple Passkey to complete this process.

Step 4 – After signing out, return to the Settings page.

Step 5 – Tap “Sign in with Apple ID” at the top of the settings page.

Step 6 – Enter your email or phone number and password to sign back in.

Step 7 – A notification will be sent to your other Apple devices for verification.

Once verified, check the iCloud storage information again.

See if these steps help resolve your issue.

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