How to Fix Emoji Reactions Not Working in Microsoft Teams

Emoji Reactions in Microsoft Teams

Solutions for Emoji Reactions Not Working on Teams

1. Review and Adjust Messaging Policies
2. Clear App Cache and Reset Teams Application
3. Utilize Keyboard Shortcuts for Emoji Use
4. Switch to Mobile or Web Version

1] Review and Adjust Messaging Policies

• Sign in to the Microsoft Teams admin center and navigate to Teams > Teams Update Policies from the side menu. Click on Global (Org-wide default).
• Activate the ON toggle for Show Preview Features to enable emoji functionality.

2] Clear App Cache and Reset Teams Application

• Click on your profile picture in the upper right corner and select the Sign Out option to exit the app.
• Open the Run dialogue by pressing Windows + R, then type %appdata%\Microsoft\Teams and click OK.
• Delete all items in the folder that appears, then restart the app and log in again.

Related:

• Press Windows + I to open the Settings app.
• Select Apps from the left menu and then click on Installed Apps on the right.
• Find Microsoft Teams in the list, click the three-dot menu next to it, and select Advanced Options.
• Locate the Reset section and click the Reset button to restore the app settings.

3] Utilize Keyboard Shortcuts for Emoji Use

Explore the complete list of keyboard shortcuts for emojis here

4] Switch to Mobile or Web Version

How Can You Update Emojis in Microsoft Teams?

Which Teams Emojis Can Interact with One Another?

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